Zam Zam — Restaurant in San Francisco

I come into this bar regularly, paid cash, always tipped more than 25%. I had a rough week due to the holidays and yes, I did end up crying at the bar. Not sobbing or causing a scene but having a brief moment to myself (trying my best to make it unnoticeable) and the bar tender has the audacity to tell me to stop crying despite the fact I paid for drinks for the people around me and the request that I wanted water when I knew I had too much to drink. She said I needed to order more drinks in order to stay at the bar regardless of how courteous and cognizant I was of my own capacity. She basically said I needed to order more alcohol in order to stay, instead of suggesting non-alcohol alternatives and just letting me have my moment to myself. Whatever her intent was, it was beyond compassion and understanding when a customer is clearly paying for the service and just asking to be left alone. A bar tender should never pressure a customer to order more alcohol when they clearly have not finished their drink to begin with that is sitting right in front of them. I would not recommend going to this bar unless you're okay with dealing with the most disrespectful service. I truly understand the people that bars deal with, but if a customer leaves you alone and doesn’t bother any one around them AND pays for services, you should never force them to buy more alcohol when they clearly don’t need it. Let them finish their drink privately unless it’s within a timeframe that...

This bartender made a false accusation of a female touching/spiking a gentlemen’s drink who was paying for her drink. Eye witnessed pointed out that the female customer never touched the gentlemen drink while he was away. The bartenders attitude was completely unprofessional, which was recorded on a 0:09-0:32 second video. The bartender approached the tipsy customer and began to yell at her while she was asking for what reason she was being kicked out. The bartender stutters, obviously thinking of an excuse on the spot to remove the person from the premises. A false accusation was made and the bartender threatened to call the police. I believe there are surveillance cameras inside the property that could’ve been reviewed. The person who paid for the female drinks was an apparent regular.

Key things to take from this review -Grave Accusation was made. -Staff approaching the tipsy customer in an intimidating demeanor. -Biased customer service. -Customer humiliated.

If the owner check reviews I have video recording of the disgusting behavior. Your bartender openly admitted on camera that “She didn’t know who she was and if it were him-“ insert inaudible

Having stumbled upon this bar by walking down Haight Street, we decided to go in and see what it was like. We were in for a great treat. We sat at the bar and were immediately greeted by a male bartender who said he had recently joined the staff there. He was extremely friendly and told us about the bar's history. It used to only serve Gin Martinis. In fact, he told us a story about how the owner of the bar (1940's, I believe) would only serve Gin Martinis, and if you asked for anything else, he would kick you out of the bar. Of course that isn't still the case, you can order any drink you desire, but it made for an awesome story to listen to while we were there. There are even pictures of the old owner hung on the walls. There are some from a new years celebration & a few others. I ended up ordering a martini (vodka), just for the nostalgia of it. Before you say anything, yes, I know it wasn't Gin, but I'm not a Gin drinker, so Vodka was my selection. The martini was delicious, the setting was very interesting & learning about the history of the bar made the whole experience that much more memorable. The bar is very ornate, for being so old, but is a very casual place to relax and have a drink. I would recommend stopping by and checking it out. You'll be glad...