Wingstop — Restaurant in San Jacinto

Come here if you like the disorganization, missing/incorrect order, over seasoned meal. As usual, I ordered my food through the app. The app tells me 25-30 mins. I purposely got there 45 minutes after I ordered, only to wait an additional 20 more mins for my food to get done. When I finally got my food. I walked to the car and looked through my bag, only to notice I was missing something. Luckily, I took a screenshot of my receipt; otherwise, I wouldn’t have got my missing item as the manager was unprofessional behind, yelling to the cashier, “No receipt, no replacement”! When I showed her my receipt, she told her manager. He had an attitude and told her to tell me to sign and wait, which would take 10 mins. Well, I waited 30 more minutes for the missing order to get done. I go to the cashier, and she’s apologetic. She goes to her manager and asks about my food, and he says to her he has other orders to fulfill and I need to wait. Mind you, the manager wasn’t going to give refunds. I finally got my food, and they added a free brownie. Thanks for the brownie, but that doesn’t change the ridiculous wait time. When I made it home with cold food, the chicken and sandwiches were over-seasoned. I end up throwing...

Went to this location, which is about 20 minutes from where I live in Valle Vista. Placed the order 20 minutes ahead so that I didn't have to wait. Came in 25 minutes later when it said that the food would be ready. We ended up waiting about 35 minutes more. We received the food and headed back home. When we opened the bag, we noticed right away that it seemed like there were boxes missing. We opened the boxes, and our entire order was wrong. I called the restaurant, and they did not want to issue a refund. They told me to come back so that they could correct my order. I let them know that it would be another 25 min for me to get there, and then another 45 min to get the food, so it was out of the question. I still had no call back from the manager trying to remedy the situation. This location is extremely disorganized and disappointing. I'm not going to come to this location again. I do not recommend this location if this is the 2nd time they have gotten our...

September 9, 2023 I called 5 times and all 5 times the employee kept hang up the calls. I came to the restaurant and I watched the employee hang up again. I walked in and talked to a young tattooed woman, and she has a messed up attitude. She kept talking back, and didn't listen at all. I asked got manager, and she said was busy and manager was hiding or not caring for the store.

This place has bad customer service, food comes out greesy and coming out of the boxes. Grease all over the bag, and food full of grease.

When is the owner of wingstop in san jacinto going to fix the attitude and food of the store? When?

This place is bad, the manager is never around, there is trash all over the place, grease, bathroom is dirty and never clean. Employees are rude.

I dont know why this store has an A for cleaning.

Dirty. Dirty. Dirty...bad customers services. Apparently the manager is a guy with an afro haircut and he acts like his workers with...