I was just strolling The Square by myself when I saw The Vault and decided to come in and scope the place out. Service was ok. Music was great! The main reason I came in alone was to listen to the music and have drinks, but it’s DEFINITELY a place to go to with friends. The reason I didn’t give 5 stars was because 1, the buss boy or whatever he was, spilled a shot glass right next to my arm at the bar and didn't even pick it up until I did, and I had to clean up HIS mess. 2, I believe I was overcharged when I purchased a pitcher of liquor (pic below). They should've been $6, but I was charged $10.82. When I gave the bartender $11 in cash, I should've gotten back change, BUT THEY KEPT IT! GHETTO! 3, when it was closing time, I was waiting to use the restroom because there was a drunk girl vomiting in there, and once I finally got to use it, the bar was closed and the Vault staff were obnoxiously banging on all the doors yelling "bar's closed!!!", as if anyone didn't know that... so after rushing myself, I came out and saw all the men just surrounding the restroom waiting for me to leave. One of the bouncers or whatever, was drunk and obnoxiously told me "noOoO" when I asked about exiting through the door by the bathrooms (emergency exit). Lastly, maybe it was because I came alone, but the atmosphere wasn't too welcoming, especially as douchebags and their chicks kept rolling in, bumping into me, and the staff being buddy buddy with some customers. Maybe it was because The Square was dead since it's winter break, but the vibes were OFF. The only thing I liked was the DJ's remixes. Drinks were aight. I've been to many venues and clubs that beat this place in all categories, and they're not in San Marcos. Other than that, I will not be returning...
Read moreSake is, without a doubt, one of the worst bars I’ve ever set foot in, and the worker named Reighan is the reason why. If this person is the standard of service here, then this place is doomed.
From the moment I walked in, Reighan’s attitude was horrendous. She made it clear that serving customers is beneath her, acting annoyed and put out by even the simplest requests. I asked for a drink recommendation, and she literally scoffed at me like I’d asked her to solve world hunger.
When my order came out wrong (because apparently listening isn’t part of her skill set), she had the audacity to argue with me instead of just fixing it. She acted like she was doing me a favor by even acknowledging my existence. Her eye rolls, passive-aggressive tone, and complete lack of professionalism made the whole experience unbearable.
As if that wasn’t bad enough, she disappeared for long stretches of time, leaving customers waiting while she gossiped and giggled with coworkers. At one point, I overheard her badmouthing a couple nearby—absolutely disgusting behavior for someone working in hospitality.
Reighan is a disgrace to customer service, and Sake should be ashamed to have her representing their business. Avoid this place like the plague unless you enjoy being disrespected, ignored, and served by someone who clearly...
Read moreI cant review this place from the inside but I can from the entry point. I was with a 20+ group of friends celebrating her BDay. We were going in bars drinking have fun, dancing, laughing. Until we reached this bar it was 4/6/2022 Wednesday Night around 11pm. We were in line getting ID from the bouncer. I was like 3rd to last at the end of the line. When it was my turn. I was told quickly I cant come in because I have a tattoo on my hand. (Its just a star tattoo not even a big hand tattoo). I was like ok its cool. I was just going to chill outside while they go in and have fun. Everyone in the group heard that they wouldnt let me in because of this they were mad and disgusted by this business. Of course we all left to go to another bar on the square that doesnt judge a book by its cover. I just hope for this business to upholds its policy and doesnt let anyone in with hand tattoos. Because if they do even if its small like a star or barely visible this busineess only choose who they want in the club and profiling people. More info: I was the only black male in the group yeah im a Veteran says on my ID but he didnt even check it. Thanks for reading! I will never be coming back here you know cause the...
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