Dumpling 85 — Restaurant in San Ramon

I am sure if this place had someone working for them that knew what they were doing, there’s a chance they could be successful. They just opened, but the woman taking orders is very incompetent. I stood there waiting for her to take my order, while 3 other people, separate tables, came in and she waited on them before me and brought them their order BEFORE even asking me what I would like to order. I asked what was in the won ton soup and she replied, meat, wontons and vegetables. After waiting 20 minutes, and questioning why people that came in after me were served before me, she brought out my order and handed it to me. I had not paid yet. If it weren’t the fact that I am an honest person, I could have walked out, but I told her I hadn’t paid for my order yet.

The wonton soup has no vegetables and no meat, except for the meat in the wontons. I actually did not find any meat in the wontons, just floppy noodles. The shrimp dumplings were VERY doughy.

Save yourself some frustration and money and perhaps wait awhile until they get their act together.

Terrible customer service...

It was busy at 12:00 pm on Lunar New Year and with a party of 2 we got lucky to get seating at a table. The restaurant was already pretty full and people continued arriving for dine in and take-out. I recommend going early to get seating if you don’t want to wait.

It was my first time here and learned that we could just seat ourselves and scan the QR code on the table to order our food.

Xiao Long Bao was amazing! Loved that the skin was thin and the soup was so flavorful. Pan fried pork buns were also juicy, soft on top and crispy on the bottom - so good! The beef roll was crispy and had good texture, but keep in mind the beef is cold cut style and not like typical cooked beef. It tasted plain and needed sauce. The shrimp egg and chives pocket tasted delicious, but you could hardly tell there was any shrimp inside.

Considering how busy it was, the service was pretty good and the food came out pretty quick! The portions were big for the price you pay. Overall we had a great experience and would come back to...

I had to come rate them today due to their inconsistency in rates. We always get Philadelphia roll and add salmon on top. Every time we've placed the order, the extra charge has varied from $3,$5,$7 and today I was told it's $8 extra. I'm not talking about the price going up with time, I'm talking about depending on the person who answers sometimes they would say it's $5 extra, sometimes they would say it's $7 extra, and today an outrageous $8 extra just to add salmon on top of our Philadelphia roll. I understand that the prices are going up but to be inconsistent is not an answer.

Usually orange blossom rolls have salmon in and salmon out, so just to even substitute tuna with salmon, they charge extra.

On top of that, they charge extra for spicy mayo too. Everything is extra! It's too bad because we like the sushi a lot here but their customer service and consistency has gone down the drain. We used to go there multiple times a week but now only go if our new go to sushi...