The cashier lady raised her voice at me when I questioned their pricing. They had a very confusing menu for the Mongolian Beef. One was a la carte and the other was a combo (cheaper). I asked how much and she gave me price for the a la carte but that it comes with rice. I was confused so I asked questions about the combo price and she sounded exasperated and raised her voice at me and said ‘I know!’ as in she knows about the pricing better than I do. Well, lady your pricing is very confusing, thats why I had questions. Rightly so.
What a rude lady. Work on your customer service. You’re in a service business after all. Not...
Read moreAmong the limited number of Hawaiian plate lunch places in the East Bay, this one stands out as the best in my opinion. The restaurant is nestled in a shopping complex and is bright and clean. The service is terrific and pretty fast. Their menu includes both the traditional Hawaiian offerings as well as Chinese stir fry options. The quality of the short ribs, BBQ chicken, chicken katsu, spam musubi, macaroni salad, and kim chee were excellent and the prices fair as well. I look forward to trying the malasadas and other Hawaiian food options in the...
Read moreExcellent service with wide selection of tasty Island and Asian food - with Western-sized portions (lots). We usually go for the laulau plate with kalua pork (kalua pig) and cabbage. The Hula Wok version of kalua pork is tasty, but at times can have way too much pepper added to the point that it is too spicy for the kids. Traditional style kalua pig is not made with pepper - rock salt only - some add liquid smoke if slow cooked on stovetop. Nevertheless, casual no-frills dining, great service, great food, good portions,...
Read more