I’m disheartened to have to leave a bad review but our experience tonight was horrible. This was our second time trying Betty’s Burgers. The first time was a few years ago in Capitola and it wasn’t great so we haven’t been back, but since we live close to the Seabright location we thought we’d give it another go and unfortunately this was a huge mistake.

We ordered the basic Betty and the mad mex along with 50/50 curly rings to go. We added sautéed mushrooms to the basic Betty and bacon to the mad mex. Unfortunately, neither sandwiches came with these add ons that we paid extra for. The mad mex didn’t even have the guacamole on it that was included in the description. Since we ordered to go we didn’t realize this until we got home. Moreover we requested the burgers to be M and they were well cooked. Overall the presentation of the burgers was very sloppy and unappetizing which should have stopped us there. In addition, the curly fries and onion rings were cold even though we picked up our food at the scheduled pick up time. To make matters worst, we both had upset stomachs after eating our meals.

This was a truly disappointing and downright bad experience. After paying additional money for add ons that were not included as well as getting sick after eating our $42 meal, I can confidently say we will never go back.