Starbucks — Restaurant in Santa Monica

It's in my neighborhood but it's not a neighborhood friendly place. The barista's tend to get short with you when trying to order in the drive-thru or seem like they have something better to do like just not be there (talking to you, at the drive thru).

We all know, Starbucks has their own lingo, "Starbucks nomenclature" so if you don't order a drink or food item "exactly" as the barista's were trained in their manual, with the "exact" wording.. Watch the attitude come out, just saying or their behavior clicks to just dazed and confused because you threw a word in there that just threw a wrench in the whole ordering assembly line. Then their tone gets short with you like you just hit a nerve or something. While I'm thinking, it's just coffee, you get the sense you broke some hidden cardinal rule, and they're being so inconvenienced. Jeez-o.

The frenzied energy of the place I seriously think it's also part of the store management. Other Starbucks seem calm and organized, this store is constantly like Where's Waldo. You can tell they're all rushing around there like chicken's without a head probably each on their 10th espresso cup. It's that overtly dramatic, chaotic energy feeding on one another in a "okay, can we all just chill" kinda way. When people talk about "LA folks are brash and rude", well it's alive and well at...

Starbucks ‘light Ice ‘ to go ; Is amazing how many times I been asking for ‘light ice ‘ and I got a 1/4 of the cup on ice , making my drink lower in liquid and difficult to taste . I been wasting more than 300 usd in this store thinking that the staff will known that ‘light ice ‘ is a small amount of ice in your drink ,but no!!!. Is enough to make you finish your drink in 3 sips . Even I think the cup was changed for a cardboard one to avoid complaints from members who can watch how many ice they drop inside . Surprise me the most than a female who ate there sometimes is also a co-worker from the one on Marina del rey ,so my question is ‘why the same drink quality can’t be delivered in marine store ?. Is lame how they cheat members, specially when they order to go, staff decided how they going to handle your order , whether you like it or not ,your drink will not came up it should . The two cups on the photo is how much is ‘light ice’ for them ,the other one is how much amount the ice will grow inside of the cup and make your drink have less lemonade or whatever style you ordered, either way ,will be les amount of what you paid . Sadly ,this is been a situation for 3 months, how much money I had lost ???...

As of August 10, 2023 I am downgrading my five star review to two stars. I frequent this particular Starbucks often and a venti (coffee) is $3.45. Not $3.65 and that's what I had to pay today. The Starbucks a mile down the street on the corner of Lincoln and Pico charges $3.45. The Starbucks on 3rd Street Promenade charges $3.45. Same for the Starbucks on 7th and Montana. $3.45. If there's anything I know, it's the price of a cup of coffee and who has the best coffee and best deals. The only Starbucks that charges more for a cup of coffee is LAX. Twenty cents may not seem like a big deal but it is for a cup of coffee that already costs $3.45. Come in one day and pay $3.45. Come in the next and all the sudden the price has been hiked and we, the customers, are just supposed to be quiet and accept it. After fifteen years of being a loyal customer, I believe it's time to start looking for a new brand. It would have been a professional courtesy to post a sign informing all of your customers that you were planning on changing the price of a...