Subway — Restaurant in Sarasota

I want to start off by saying I am not one for making reviews. But my experience with the service manager today was so bad I had to make a doodle account just to make this review. When I arrived for lunch the service manager was the only one working. That is not a problem with me. The manager also complaining non stop about being the only one there was not a problem with me. The issue I had was the manager arguing with customers and my self. A customer before me had an online order that wasn’t ready yet. The manager started making the order. The customer asked if he could have it toasted. The manager began to state the the on line order doesn’t show it toasting so the manager argued about toasting the sub for him.

Once it was my turn to order I told him I was having two sandwiches which are going to be the exact same sandwich. Manager still continued to complain about only having 8 pieces of bread and he is going to have to shut down the shop to make more. Mind you the whole time he complained he wasn’t working. He was more concerned with everybody in line knowing how stressed he is and not focused on the job. He started making one of the sandwiches. He brought the l to the tipping side and stared at me rudely through his hands up and says and rudely says “well what do you want on this” I told him I was sorry I figured he would make the other sandwich before we moved onto the toppings he began to argue l. So I told him I wanted lettuce tomato and mayo in the sandwich. . He then through his hands up again and said at me and ask why I didn’t tell him I had two sandwich’s. And told me I just set him back 5 minutes. He then began to angrily throws pickles in the sandwich. I told him I didn’t order pickles and he began to argue again. At this point I told him to have a good day and walked out. This was hands down one of the worst customer service experiences I have ever had. I can clearly see why no one showed up to work under his watch. I really hope someone from subway sees this and takes the proper steps to replace management at this store. If I could give zero stars on the...

I went in and asked for a steak and cheese protein bowl. As you can see, the bowl was not even filled. She gave me less than one scoop of lettuce, then when I asked for more she refused. She also gave me exactly 4 jalapeños. This is not a proper portion, I have been to many many subways and she decided to give me less than normal portions for no reason. I was very nice and quiet, there was no reason to be unnecessarily rude. I am Latina but I look and sound (accent) white so she may have been discriminatory because I look white? The lady working there was called Daisy or Dairy? Possibly even be the supervisor Denise? She made it hard to read the name tag on her hat, she probably gives poor customer service often and did not want to make it easy to read. As soon as I moved away she chatted happily in spanish with a friend sitting in a table. This occurred on 3/27/2021 around 2:57pm. They do not care about proper customer service here. Just order, be content with less than normal portions and rude service,...

Just left this location one worker in store Deny very disrespectful, very unhappy, very stressful throwing sandwiches together complaining about he has been there all day by himself & he have to do everything no help he has to cut up everything etc…My mother has been a GM for the Hollomans for 7 years & still a GM @ Burger King for the Furmans for 30 years we was very disappointed with our service & on top of over charging us for our meals 4 extra food we didn’t have I never seen a person break my vegetables with such a little amount being put on veggie sandwich & was rude about how he has to cut up more veggies we will never be returning to this location I can’t believe we was treated this way!!…Very sad & ridiculous this is not the way you treat customers because your short staff & mad!!.My mother will Never treat her customers like this & Subway need to do a better job on more staff because customers shouldn’t have to...