DO NOT ATTEMPT TO EAT HERE. This story is decent if you enjoy weird stuff. Some context.
My wife and I are travellers and we love to eat out - we love food and new experiences in different places. Michigan has always been phenomenal with the food, the experience and the people. Not here. Weirdest experience I've ever had at a restaurant and I'm 39 years old.
We entered this place at 7:45 pm hoping to grab a beer and a bite then hit the bed after 10 hours of driving. We ordered a salad, grilled cheese, pretzels and loaded tater tots. These are items that should take a matter of minutes on a good day, no more than 30 even if you're busy. Fast forward two hours later - our waitress has twice informed us that the kitchen lost our ticket, she brought us 8 cold tater tots with some cheese drizzled on them at one point (8 tater tots? What?) and then, as 9:45 pm rolled around, food had just come to the table next to us, they were open until 11 pm, but she says the kitchen simply refused to make our food and we were never going to get it. We had sat for TWO HOURS watching everyone get food, eat, leave and repeat. Meanwhile, for reasons I cannot comprehend, they were just never going to make our food. We had been nice and understanding, laughing and chatting, even telling our waitress it was fine the first time she told us they lost our ticket and she was rushing out food out. That was at 8:53 pm.
We weren't rude, we weren't angry until we were informed that they just were not ever making our food - the cook just refused to make a salad, a grilled cheese, some pretzels and tater tots for us. I asked to talk to the cook to maybe find out what this jerks problem was and I was told to leave. Our waitress did seem to be trying her best to be apologetic though - there was a point when I got up to find her and she appeared to be yelling at the cook, who was clearly ignoring her, so maybe there was some kind of conflict happening that resulted in no food for us? I don't think we'll ever waste our time or money in Sault Ste Marie again - so great work, Moloney's Alley kitchen staff. Something tells me nobody there cares - no manager came over to explain it, nothing, so I assume it's just a spot who relies on tourists who don't know any better and locals who enjoy waiting. I truly don't write many reviews and I don't wish ill on anyone but I do not believe this place deserves your time or money.
Full disclosure, we did get free beers and I happily tossed the finger to the cook on my way out. And we did end up at the bar down the street, ate a Jacks pizza and had a great bartender so all was not...
Read moreFrom the Soo originally and live in the Southern US now. Maloney’s is a usual stop for us when in town. Irish pub feel and decent food. Stayed at hotel across the street this time and naturally came in with friends for drinks and food with our families. I made sure the waitress knew we were all one check to keep it easy. The longer we stayed and ate and talked together, the grumpier the server seemed to get. We ordered a second round and when the server brought my wife’s wine, she clanked it down hard in front of her and said nothing at all and walked away. She then disappeared for a long time and finally threw the bill down on the table like she wanted us out of there. We paid, tipped her 20% and left. I was disappointed in the lack of service for the money spent. Especially when I thought we were a pretty easy table to take care of. We didn’t leave a mess and were courteous and didn’t stay over an hour or so with drinks and our food to visit together. I’ll give it another go next time in town but was pretty disappointed in the...
Read moreWe just got back to our room after a visit to Moloney's Alley. It smelled so good when we walked by earlier in the evening, we decided to stop in for dinner. The waitress informed us they were short staffed and it would take about an hour to get our food. We decided to order a beer and a hard cider, a plate of queso with chips and deal with the wait. The raspberry beer and flavored hard cider choices were delightful. It took around 35 min to get our queso and chips, which were not great, but not the worst. The food, however, was just sad when it finally arrived. All the fries were cold, the burgers were swimming in cheese and didn't have much flavor, the chicken strips were tiny, dry and bland, and the fried fish was greasy, and still had some of the skin left on it. I told the waitress I wasn't very pleased with the meal, but the beers were good. They didn't even bother to offer any kind of a discount on a $95 tab. If I ever make the drive up to Sault Ste. Marie from Toledo again, I won't stop here for anything other than a good beer...
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