I needed to go to the restroom, with my group of friends. Stayed to purchase wine. And she literally made me go all the way down the street (she said a block) and it's literally more than a half mile. she has Silver hair literally made me go walk to the public restroom more than a half mile. After my friends purchased wine. Horrible way to assume who comes Into to her store.
When I came back she barely apologized, realizing my friends were with me. Also, Barely knew anything about the wine that was presented. She didn't even know much about the difference about the wines. My friends were in shock about it. SHE LET THEM USE THE BATHROOM AFTER I WAS CLEARLY UPSET.
Definitely reporting her to the...
   Read moreWe did a wine tasting with Kim and not only was she knowledgeable about the wines Real Napa offered, she was friendly and helpful. Not being from the area, we didnât know which places we should visitâŚKim brought us a handwritten list of places to visit while in San Fran. She checked on us multiple times and really made us feel welcome when other places in the area did not.
If we are ever back in the areaâŚwe will absolutely be stopping in to see Kim again (the wine...
   Read moreStopped in here for a glass of wine. I had the chardonnay and it was so good I decided to splurge on a bottle. The next day when i opened it, it was NOT the same delightful taste but tasted like Vinegar. Be careful when buying a bottle. I will never do that again. The person who was working was delightful but somehow charged my card $14.00 more after Apple pay. Not sure how that happens. I tipped in currency. Saddened by what I had originally thought...
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