Domino's Pizza — Restaurant in Savannah

First time ordering from this location was a pick up. Went smoothly,the employees weren't friendly nor happy to be working. Second order was placed a few months later for delivery. I bought 4 large pizzas. Each one had lots of toppings. That pizza made it to my home in 32 minutes hot and fresh! The delivery driver was friendly,talkative and respectful. Thanking me for placing the order and encouraging me to order again soon. With that experience alone,the following Friday I placed that same order from a week prior for delivery. Let me tell you that in the past 40yrs of ordering Dominos,this was the worst delivery experience I've ever encountered with Dominos. The online ordering process was easy and flawless. I called after about 30 mins to check on the progress. I was informed the driver was on her way. I was able to track approx where my pizza was. She was in my neighborhood! Yay. Not so much. She turned around went back to pick up more orders. Delivered those. She went back to pick up more pizzas a third time, finally delivering my pizza about 90 mins later-COLD. I know what she's did,cause during this time I had called numerous times,getting spoken to rudely and with disrespect. I was hung up on not once,but twice. I was trying to find answers why my order was neglected. Was told that there would be a credit applied. The following day,a called was placed to speak with the manager about looking into this matter. Was informed that they didn't even see that order in the system any longer,and that they credit must have went through. It did not. After 3 days of trying to get answers,I finally gave up. Poor service ,poor attitudes, poor customer service. I have all of this...

You're better off buying a frozen pizza like I did after waiting 2 hours to find out it wasn't even made yet. It will be faster, cheaper, warmer, and probably better tasting. I placed an online delivery order and the tracker said Skyelynn started prepping my order and estimated 36-46 minutes. about 50 minutes later the tracker hadn't changed so scrolling down it had a phone number to call and another estimated delivery time 48-58 minutes. after an hour I tried to call twice and was left unanswered, the tracker still said in prep and 36-46 minutes even after refreshing several times. After 2 hours I drove down there to find out they haven't even started making my order. Did not apologize, just kept giving excuses that they are short staffed, received an influx of orders (over 80) and have been calling people to find out if they still want their food but can't answer the phone. Let the record reflect when I walked in there were 3 people working and 2 people talking which one is aparently the manager that came to help and the other gentleman was the one talking to me. Turns out he has no idea who Skyelynn is so the tracker is a straight lie, they never attempted to contact me, and showed me their estimated delivery time was 56 minutes....This is not the first time we've had trouble with this location, never this bad but is probably the straw that breaks the camels back and I will not be ordering...

I was going to give a bad review truthful but mean and hateful because that's how they treated me but after looking at reviews I wanna cry even more I feel so sorry for the ones who order pizza and are let down the store needs help to the point it's sad two pizza $55 three hours two stores later the worse I mean worse management as if there was none and I am still waiting on two medium pizzas and I live just a few minutes literally 2 minutes away they would not let me pick it up and refuse to take my order on phone aloud a other guest to walk in a second before me tho and get her food but I was kicked out lobby for trying to order food and asking questions about the order that was lost refuse to give me managers information I was scared for my be freedom they were the type to call cops and say I was trespassing y trying to get clarification on the food I requested a hour before I called in phone from my phone and the kid said he did know if he could take my order because I wasn't in the district yet I can see store from my home not even. A few kicks away i had to pull off I was terrified of what they were going to do to me I was and will never be the same after this when it comes to...