THE MARKETPLACE by Arcadia Farms — Restaurant in Scottsdale

I’m so disappointed in the service! I manage a shop down the street and I frequent this place. I send my guests there. I rave about this place often. I even came back time annd time again after almost swallowing A HUGE METAL WIRE that was in my potato salad. But today just absolutely rubbed me the wrong way. My aunt and I came in for early lunch. Spent an ungodly amount on 4 sandwiches and some drinks to go. Multiple people placed orders after us. 25 minutes go by and we see that everyone behind us has their food. We asked how long it would be until our sandwiches would be ready? The waitress seemed annoyed we asked, checked, saw the kitchen hadn’t started our order. She didn’t apologize to us, didn’t offer an explanation, was cold and rude. No one acknowledged that our order had been forgotten. No one said sorry. And in fact every person in there was aloof and seemed like they could care less. All that for it to take another 10 minutes before we got our sandwiches. My Turkey and Brie was soggy (it is normally my favorite). All around a bad experience and I will absolutely think twice about coming back or recommending anyone...

I used to love this place, even choosing to stay close by each time I was in town. The last two visits (end of September and mid October) have been very disappointing. I nicely mentioned to the lady in charge that I ordered a large container of chicken salad (which is quite costly).When I opened it to serve dinner it was without their usual tarragon and grapes. I mentioned it to the woman in charge who only tersely said “I’ll mention it to the chef” not a hint of concern or apology. The breakfast strada was liquid and mush, and when I mentioned that she only asked if I had cooked it properly. It comes precooked and ready to heat and eat. I didn’t dare mention that the side of fruit was hard and tasteless. The grand finale was yesterday: a chicken pot pie that was so awful no one took more than one bite and spent time discussing “How could it taste like that?” I can’t give another dime to a place where the management is so unconcerned and gives such a mean perturbed look when presented with problems with their food. It’s too bad because the ladies behind the counter are delightful, try very hard and...

(Holding the 5th+ star hostage until the coffee improves ☕️)

This spot is an absolute gem! The food? 🔥 Off the charts 5+ stars without hesitation. The service? Even better. The ladies here are the kind of people who make your day better just by being around: warm, helpful, friendly, and genuinely attentive. Gold stars all around!

Now… about the coffee. 😬

As a half-Italian, half-American couple, we want to love it. But the foam on the cappuccinos and lattes? Too bubbly, not the silky microfoam we dream of. And the espresso? Sadly, it leans more “burnt firewood” than “rich crema with notes of caramel and joy.” No depth, no aroma — just kind of flat and over-roasted. Even my nonna Angela and nonna Emma would squint at it.

Second time here! We’re locals.

Honestly, everything else is so stellar that this is the only reason I’m not dragging all my Italian friends here yet — I don’t want them thinking I’ve lost my standards 😅

Fix the coffee, and we’ll be shouting your name from the...