Subway — Restaurant in Searcy

I went in to order three sandwiches and was informed by the manager that they were under new management. I was told that I would be charged extra for two of the sandwiches because I requested a specific type of chicken. Lisa, also known as "Karen," could have simply added the chicken I was being charged for. When a customer orders and pays for something, it should be made without debate. I didn’t mention your colorful hairstyle, your apparent dislike for your job, the poor customer service, or your lack of sandwich-making skills. While I could elaborate, I have better things to do than point out your shortcomings (the picture speaks for itself). This post is to warn others about "Karen" disguised as Lisa, who acts as if customers are a nuisance. To the new management team: the coworker who assisted me deserves a raise. She exemplifies excellent customer service and went above and beyond. I thanked her for her help. Your manager needs retraining in both customer service and sandwich making. I will be contacting the corporate office next. Have a...

The order was promised to be ready at a set time and I patiently waited for almost thirty minutes extra to finally get my mobile order. The lady that was on duty took care of every walk-in customers before starting to prepare my two foot-longs already paid for. There was another guy there waiting on his mobile order before i walked in and the lady apologizeed for the wait but i spoke up and said that we\meaning me and the other guy should've just walked in to get waited on quicker. This is the second time that this has happened so next time I will do a mobile oder at the Love's subway which is a little further drive to see how it goes ar that particular subway location. i really appreciate the good fresh subs from Subway and nine times out of ten excellent service at any locations whether in the state of Arkansas or other states...

Had a terrible time at the subway across town on Beebe Capps. I came to the race street one to get what I needed. The young man working the closing shift on 2/6/24 needs a raise. He was in there by himself hustling to serve 8 people and had like 4 to go orders to make. He moved so fast and correctly that it didn’t take him long to get through all those orders and keep his line down. He was so fast and friendly. So sweet and even though we had to wait in line he maintained conversation with everyone while he proceeded to get all the orders correct. THIS KID...