I had a horrible service experience. I came here on a Friday with a friend, ordered food from Local Tide and then went over to Aslan to order a beer. The server asked for my ID, and after looking at it, claimed I didn't "look like my picture" and refused to serve me. She asked for another form of ID, so I gave her my credit card with my name on it, and she still refused to serve me. She asked another co-worker to look at my ID and she claimed I didn't "look like my picture" either and asked me to leave, so I did. I'm 23 and look young, but nonetheless I felt disrespected and embarrassed. I came back the next day with my passport, hoping to at least have a manager acknowledge that I am the individual in my ID picture and that they were wrong to deny me service. The workers and manager again refused to acknowledge that they were wrong, and told me to get out. I had been here before and never had a problem, but this was pretty outrageous. I won't be going back and would not recommend going here (The food at Local Tide was stellar though, had the cod...
   Read moreDisrespectful Service â A Disappointing Experience
The exterior of this place gives off a welcoming vibe, but my experience was anything but. I came in hoping to enjoy a pleasant evening, but the bartenderâa white man with curly hairâwas dismissive and condescending, masking arrogance under a veneer of fake politeness. His attitude made me feel unwelcome and uncomfortable, which completely ruined the experience.
While I canât pinpoint exactly what his issue was, the way he treated me was unacceptable. Maybe it was just a bad day for the bartender, but for a customer, itâs a forever "no." A business that claims to offer a welcoming atmosphere should ensure its staff treats all customers with basic respect and courtesy. Unfortunately, this was not the case here.
I wonât be recommending this place to anyone, and I hope the management takes this feedback seriously to prevent others from enduring similar...
   Read moreI was there with 2!friends last Friday. The Beer pourer (I donât want to call her a bartender) was very rude and was giving me awkward reactions when I simply asked to get an additional glass to share my beer with my friend since all of us were having hard time finding a beer we like. I asked for a wheat beer and I was directed to a pilsner. Her response was âthere is wheat in Pilsner tooâ. Obviously ignoring what I wanted because they did not have it. Useless spot. Just support your local bar you donât need to travel all the way to this place expecting you will find a gem. There is no gem here. The only good food is the shrimp toast and I am sure it is like cheese toast in Asian Culture anyways. I feel bad I lost time here and got...
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