Elemental Pizza — Restaurant in Seattle

I've been a HUGE fan of this place, but the quality has really gone downhill lately. A couple weeks ago, I ordered a pizza and asked them to add the hot honey sauce. The guy told me that they were running low so the honey sauce had been removed from the cash register keys. He said that they had a little left though, so he'd charge me for a water instead. (NOTE: The price for adding honey sauce is $1 but the price for a bottled water is $2, but I didn't know that at the time.) I didn't think anything about it until I got back to my office and ate my lunch. There was no honey sauce on my pizza. I looked at my receipt and that's when I saw the guy had charged me $2 (for water) instead of $1 (for honey) and then I didn't even get the honey. Today I went and ordered a salad. The lettuce was so wilted that I ended up throwing it away. Call me crazy, but when I spend $9.91 on a salad, I like it to be edible. Sorry, but I think you...

Beware of ordering online. The only thing they had that I ordered was the pizza. They were out of a drink and type of cookies I ordered. The guy at the counter told me I could get a different drink. I only wanted 1 instead of of the two I ordered. He failed to mention that I would still be charged for two drinks because he couldn't change my order. I only found this out when he gave me my unchanged total and I asked about it. 🤔😒 Pizza was cut sloppy and tasted slightly more burnt on the bottom than I'm used too. I really like the other locations, especially the meatballs. I probably won't go back...

Came here from Kent, they were closed and the time was 2:50. When I asked the remaining staff that was there I was told that they close early some days, it all depends on how busy they are. Well that's all extremely inconvenient for me being that I came here from Kent and paid $12 for parking. Bad business! Their google information needs to be updated to reflect their actual hours...