Fulcrum Coffee Roasters — Restaurant in Seattle

My wife and I were visiting from Omaha, Nebraska and we wanted to purchase some local coffee beans. We had a tight schedule, so when we accidentally went to the roasting office and not the actual coffee shop, I thought we'd missed our chance. My wife suggested I pop my head in and ask to speak to someone. I was concerned I'd be wasting everyone's time, but I did it anyway. So glad I did! I spoke with... McKayla? Sorry if I got that wrong. Anyway, the interaction was very pleasant and made me wish I had a lot more time to explore Seattle! They gave us two small whole-bean samples to take back with us: Snoho Mojo (medium roast) and Ursa Minor (mild roast). Not great at describing roasting notes, so I'll just say that they are delicious! We will DEFINITELY be visiting the actual coffee shop next time we visit. Thank you very much to the...

Shout-out to Brian!

I was intending to visit Fulcrum Cafe to pick up a bag of coffee beans but ended up at their roastery where I realized they only sell wholesale (They do online pickups for retail).

One of their team members Brian was extremely friendly and offered to make me a coffee for undertaking the journey to their roastery, and then spoke at lengths about all the different coffee, their roasting and brewing equipment. He made a Colombian Bourbon Sidra for me, and if you like honey washed processing for your coffee beans, you will love this one.

On the way back, I stopped at their Bell town cafe and picked up a bag of coffee from Myanmar. The selection was...

I live over an hour away from Seattle and order my beans online. Have been a customer for about 6 months. I ordered on 12/30 and paid for fast shipping for delivery on the 3rd. My order didn't ship, so I called and was given contact info for Makenna. Within an hour she emailed me back, apologized for the delay, contacted shipping, and offered me a refund for fast shipping. They were closed over the holidays which caused the delay. I got my coffee today and Makenna sent me a follow up email to confirm I received the coffee and to let me know she gave me a refund for the shipping cost. She was quick, professional, and lovely. Excellent coffee and fantastic customer...