Seatango Argentine Bakery & Cafe — Restaurant in Seattle

My girlfriend became somewhat of a regular at this location, boasted about how good the empanadas were and how she enjoyed going there some mornings and speaking with the lady at the front counter so I figured I join her one day. We went and her review was accurate, the food was good and coffee was great. A couple weeks have we by and I decided to go with her again, the lady was not there this time. We walked in. We were not greeted but only acknowledged with staring eyes from the open back kitchen by a man who did not seem to be busy.. we stood in line behind a couple who looked to have been served already and just waiting.. so we stood there patiently, still no “welcome in”, “hello we will be right with you” or anything.. just glances and awkward eye contact. Next a Caucasian lady walks in, opposite of our African American decent, she is greeted by the man behind the kitchen before she can approach the line, which only consisted of my girlfriend and I. Then, Ironically enough, the man behind the kitchen can now take our order. He comes the the counter and opens with “what can I get you?”.. at this point my girlfriend and I felt extremely awkward and uncomfortable, we no longer wanted to support this small shop that made us feel discriminated against. Rather it be by race, age or some sort of social economic class it is not okay. We walked out, enjoyed coffee and breakfast at a neighboring German Cafe who gave us exceptional service and even better coffee.

My girlfriend made a review expressing her feelings and our experience.. The store manager/owner complete invalidated her, calling her a liar. The golden rule has always been “the customer is always right”. We are not here to jeopardize a company but we do want an open space to address our concerns and conflicts. If you can not take accountability for actions at your establishment, then that may be the reason your workers feel it’s okay to treat certain people differently! DO BETTER! You never know who is coming through your doors in 2025, businesses have been shut down by the same people who once...

Seatango is a wonderful mom-and-pop Argentine bakery. I visited Seatango on a Friday evening an hour before closing and they had quite a few choices left. They have a nice place with a good amount of seating. Seatango was one of the inaugural food purveyors at the Spice Bridge Food Hall in Tukwila, but ventured out on their own and opened this Lake City location in June. I was happy to hear it because I wanted to try them and now they are much closer to where I live. Monica, one of the co-owners was very friendly and happy to explain the many questions I had about their facturas (assorted pastries), alfajores, and empanadas. I also saw that they had other facturas like medialunas and pastafrola, other sweets like cupcakes and cakes, and dishes like sandwiches, wraps, crepes, and choripan. I hope as they get settled they'll feature more savory meals like flank steak too. I got a few alfajores with nutella, a factura with chocolate filling, one with cream and blueberry filling, bola de fraile which was a dark fried donut that was cut in the middle and filled with a lightly sweet cream and fresh blueberries, a blueberry tres leches cup, a beef empanada, and chicken empanada. Everything was delicious. I especially liked the fried donut with cream and blueberries. The donut was fried pretty dark and had a deep, fried flavor that worked well with the light cream and was balanced by the freshness of the blueberries. I also enjoyed the tres leches in a cup - the cup made eating very easy too. I recommend everyone to visit for the friendly owners and delicious food. I hope to...

It takes less than five seconds to show good customer service to all customers, and just as little time to acknowledge a paying customer. As a Black woman, I’ve experienced discrimination throughout my life, so I recognize when someone is acting in a prejudiced manner toward me. Unfortunately, the manager at this establishment demonstrated clear bias and exceptionally poor customer service.

When I walked in, the manager made direct eye contact with me but said nothing—no greeting, no acknowledgment—just a cold, unwelcoming expression. I stood in line for about five minutes with no interaction whatsoever. Then, a white woman walked in, and the same manager greeted her warmly with a smile, a “hello,” and immediate service. Only after this did he finally approach me, and when he did, it was with a rude tone and an unpleasant demeanor that made me feel unwelcome and deeply uncomfortable.

At that point, I chose to take my business elsewhere. There are many other places on Lake City Way that offer far better customer service. I also decided to share my experience on Yelp, and to my disappointment, the owner responded dismissively—essentially calling my experience a lie instead of addressing it with...