McDonald's — Restaurant in Selma

The manager Jozette was extremely rude and unprofessional. The drive thru was not working properly and the person taking the order just stopped half way through my order and cancelled the screen. After asking numerous times if anyone was there to take the order someone else came on and we had to start all over. Once at the window we were shoved bags and the window closed. No one even told us if all out food was there. We proceeded to wait at the window and check our order. We of course were missing something as we did have a big order. We waited until someone came back to the window and let them know. They close the window without saying anything again. A few minutes later manager came to the window and told us if we wanted our fry that we already paid for we would have to go back in line. The manager was extremely rude and aggressive. She spoke over me and aggravated. Having 4 kids in the car I asked her name and left feeling unsafe. Please know that manager Jozette needs at minimum proper customer service training and honestly probably corrective actions need to be in place if she cannot handles the stress of her job. After all that no fries and soggy...

Lived in selma over 20 years and never experienced Mc Donald’s as bad as it is now. This is one of the worst locations I’ve been at and it’s sad because it’s in my home town. It’s like they hire younger employees who are under trained or older ppl who hate the fact they have to take your order and make it fresh… I don’t know why when they’re getting paid above minimum wage. Every time I come here it’s a hit or a miss. Hardly ever is the food always consistent, it’s either old, cold, or takes 30mins for fresh food when it’s suppose to be a fast food restaurant. I just spent $25 on food and I asked for fresh food because I know how it they already are and luckily the fries were fresh but chicken nuggets were cold/stale, and the cheeseburger weren’t fresh at all. Made my fiancé and daughter grossed out eating it tonight. I AM fed up with this Mc Donald’s. This location is starting to make me angry and I will be contacting the better Business bureau about this as well because I’ve contacted Mc Donald’s corporate number and complained ,but it’s still the same type service and same type inconsistent horrible food. Do bettter...

Just a PSA for all parents out there looking for summer jobs for their teenagers. Please avoid Selma McDonald’s. My niece was currently working there until today and I am on the way to pick her up. The MANAGER there and her daughter like to discriminate against little white girls wearing French braids in their hair. (Todays incident) I personally braided My nieces hair last night so that she could wear it to work and not be hot. This is not the first time this has happened. This has happened quite a few times. Not necessarily hair related, but clothing related, certain brands of shoes related (like Jordan’s) and uncalled for comments about “white people shit” when she’s having a conversation with someone else. My niece is only 15 years old and about in tears. The district manager is aware of the comments (was standing there listening to it) and nothing was said nor done. So Yes we will be contacting corporate and HR but this is just a friendly PSA and to let other people know that this is what goes on behind the scenes at...