Thought we would take a chance on a local Chinese restaurant. We ordered hot and sour soup, orange chicken, Kung Pao Chicken and Sesame Chicken. Meal started out well with the soup. Then came the entrees. Orange chicken was lacking flavor and was deep fried in oil that was past its useful life. Not any orange flavor, just a burnt, old oil taste and smell. This was the best dish out of the 3. Kung Pao chicken was not edible at all. It tasted like shrimp juice had ran into the same storage container as the chicken. Very bad and possible rotten, spoiled taste. The sesame chicken was even worse than the Kung Pao, very off taste.
As we paid at the front counter, we shared our thoughts to our server, as we were sharing another employee from the restaurant came and joined the conversation. We were sharing with them that we were already leaving as the food was not edible. We had two younger children with us, and had concern of possible food poisoning, due to the off taste of the food. The staff began to argue with us that no one else had complained today about the food. I let her know i was not looking to argue, i was hungry and came to eat, however the food, in my opinion was not edible. The staff went on to charge me for the entire order. When i commented about being charged for the food that was not edible she asked if I wanted to take it to go. I again declined and again shared it was not edible.
This is one place we will never go to again.
As a side note, the condition of dining room was shocking. Large water leaks in the ceiling, with many missing or damaged tiles. Holes and rips in the carpets. Taped up rips in the seats. If this is how they are presenting the dining room, I sure I would be shocked at the the condition of...
Read moreWe have lived in Sherwood for 10 years but had never eaten here. A friend recommended we give them a try as this is their go to for Chinese food. When we arrived at 7:15 pm they were half full and we were sat immediately. They seemed to either be understaffed, or had a couple of new servers as they were frantically running around trying to get peoples appetizers and food out. At one point the two tables next to us recieved the wrong food. We sat at our booth for close to 15 minutes before we ever saw a server. When the server finally acknowledged us he was very friendly and apologetic for the delay. As far as the food goes my wife had a combo meal, my son had chicken teriyaki, and I had chicken chowmein. The food presentation was good and the taste of the food was good as well. Not the best Chinese food we’ve ever had but I did...
Read moreWell, we went in, to order to go, the soup is not available for to go orders, even though we had to told we had to wait 10 min we were not allowed to have our soup that was paid for..... there was no leveling with her it was like speaking to a brick wall. we went to the dollar store and spent at least 15 min there and the food was not done. we were still waiting for an additional 15 or so, they have a weird closet that stinks like cigarettes that people play video poker in. 4 adults and 4 machines in a 6 foot by 6 foot room. anyways the egg roll and fried tortilla chip chinese thing were good, and my beef was absolute f-ing dog food. she did give us a free fried chicken ball thing with no sauce......also no forks or chop...
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