Subway — Restaurant in Shoreline

This store has gotten my delivery order wrong a few times. The attached receipt shows the correct order but the actual sandwich is missing ingredients. Most recently I ordered turkey and ham but the sandwich only had turkey. I have tried to call the store directly but it just rings and rings and nobody ever answers. The website/app doesn't have a great process for reporting incorrect orders and there isn't really any way to request a refund, you can only "share your restaurant experience.". The bottom of the receipt gives you a number to call, but then it just directs you to go online . There is also no instructions for contacting doordash about the order, if that's the correct way to go, And ordering through the subway app means that it doesn't show up in your doordash account to report through that channel. Subway, Please clarify how to resolve and correct orders and have a system for answering the phone if that is the suggested...

I eat and deliver from this location pretty regularly and I don’t usually post reviews because the food is alright at best but the customer service experience at this location needs some dire looking into by corporate or something because the manager at this location is very rude and often short with other staff members as well as other customers, and today I was charged 3 times for my meal and upon trying to resolve the issue the manager they just told me to call my bank sort it out with them and it wasn’t her problem. If someone let alone a customer is concerned about a transaction that just occurred at your establishment maybe you should know more about your POS system and how transactions are done at your store before you ring another person up… Do...

Not a bad place. It's usually quiet the few times I've been there around dinner time. The guy behind the counter is very kind and accommodating. The store seems clean overall. The prices of the sandwiches are climbing way beyond control though. I used to be obsessed with Subway when most of their sandwiches were $5. Those days are well behind us. Now you can buy a Large pizza for two or one Sub for yourself. Subway is no longer...