Domino's Pizza — Restaurant in Sierra Vista

Our first time ordering from this one location. Unfortunately, extremely disappointed. Normally we love Dominos, but after this we will not be considering this location as an option. The two pizzas were simple enough; one medium BBQ Chicken (Thin Crust) and one Medium Half Pepperoni Half Pineapple (Hand Tossed). First thing we noticed, was the horrible cut of both pizzas. The thin crust was normal checkered, but about 1/4 of the way through the crust itself requiring us to have to cut it ourselves. The hand tossed, wasn't split down the center, which seemed to match the topping since only two small slits of about 4 inches combined had pineapple. Next, the taste. I can't even describe the disappointment fully. There was barely any sauce on either pizza, the cheese was burnt, along with the vegetables being wilted. I'm truly confused because I know that Dominos isnt known for this type of service or ingredients. This is something you'd expect from maybe Little Caesar's...

We ordered food at 850pm and called after a hour of not getting it, a guy said that he was sorry & it would be there any minute. Another hour went by & we called again & he said he would give us free food & it should be here any minute. Then we get a call from him saying they would throw in a free dessert & as soon as they were done cooking it they would be here (we live 2 minutes away). Another hour goes by & food is still not here. 3 hours later I call again & the guy said that he's been trying to get ahold of the driver & doesn't know what to do. By this time they were closing in 2 minutes. He promised we would get our food even though they were supposed to close & would give me a call back. It's been another 20 minutes & food is still not here. We waited up just for our food & have to be up very early but we waited because he promised the food would be here any second....

Placed an order through the app. Went to pick it up and the lobby doors were locked. I saw people inside but figured they would eventually see me and unlock it or bring my order out. Waited in an over and didn’t get my order. They closed the store and so my friends and I just left. Called back the next day to see what had happened and was apparently talking to the general manager

She had an attitude right off the bat and just seemed annoyed I was calling and tried to argue with everything I said. She stated that the doors were unlocked the night I went but that was obviously not the cause when I tried to open them. She said she would call me back when the manager from last night came in but I’m still waiting on that call 3 weeks later. Horrible service and obviously anyone who works there doesn’t care. As seen with the night crew and especially the...