The Cafe itself was lovely. The staff and young women who were working the day we went were kind and accommodating, and were happy to answer any questions/concerns and help you with anything you needed all while having a smile on their face.
Unfortunately, the organization itself was really disappointing for me. Prior to my visit, my family and I looked to make reservations online to visit and spend time with the bunnies alongside grabbing a bite. We payed $60 for 3 people for a 20 minute visit ($20) a person. Immediately after booking, I noticed the reservation was for the wrong day and I called the Cafe immediately. I was told it was perfectly fine to cancel the reservation and that I would be refunded. It was a Monday and we were told we could come as walk-ins since it wasn't as busy as usual.
When we arrived, we were really excited since it was our first time visiting. Come to find out, the on-site price to spend some time with the bunnies was $8 a person rather than the $20 when booking online (less half the price of what we paid online!) . We paid and grabbed a coffee, and were told that the wait time would be about 20 minutes.
We waited for over an hour, and no one was paying any mind to us waiting. There were several other walk ins who went ahead of us, despite the fact that we had gotten there first.
We never received the refund of $60 from the canceled reservation after we were told we would be. I have tried to get in contact by email three times, and through a phone call, and I haven't heard back from everyone.
While the environment was really fun and we had a great time, the concept of the cafe is amazing and after reading the backstory we think it's the cutest thing ever that the owner brings her bunnies to work, we're really disappointed in the lack of attentiveness when it comes to customer service and the communication of the Cafe, especially after being out of $60 in addition to the money we spent on-site...
Read moreOmg bunnies!!! A very cute, quaint little cafe with rabbits that you can snuggle! The drinks are good but my son and his GF said their matcha drinks were not sifted very well and had debris. At least you know it’s real matcha and not powder. They also have pastries, quiche, gelato ice cream bars and a few other food options.
There are 2 areas where the bunnies live. One fenced area with an open top and about 4 or 5 floppy ear bunnies. The other area is like a walk in hutch with 3 perky ear fluffy bunnies. They have a schedule. You can sign up online but space is limited. They also have walk ins for first come first served. It costs about $8 to $20 per person. We paid $24 for 3 people and ended up being able to stay in with the bunnies for about 30 minutes. I think we got lucky 🥰 they give you parsley to feed them as well, so that you can become their friends!!!
We visited on a Saturday. They were very busy but still super fun and friendly. They had a children’s birthday party going on. It seems like they might allow parties to bring food. You can definitely reserve. The owner’s Bernese Mountain Dog was so sweet and just roaming around looking for love.
We had a...
Read moreThe place is very cute and I do love the idea! I have been wanting to stop by for a few months and was finally able to yesterday. The drinks all sounded incredible so my friend and I were excited to each try a different latte and a ham and cheese croissant. The person taking our order wasn’t very friendly but it didn’t bother us too much. Our drinks came out and unfortunately we did not enjoy either latte at all. There was a ton of foam on top and it was hard to even get a taste of the actual coffee. The actual latte had way too much milk in it and there was very little flavor to it. We ended up not finishing our coffees which is very rare for us. The ham and cheese croissant was also disappointing unfortunately. The actual croissant was very good, but the ham was rolled up so that it was just in the middle and the cheese was only on the inside roll of the ham. 90 percent of the croissant was just the bread and the very middle had all the meat and a tiny bit of cheese. This place is pretty pricey so we had high expectations but I can’t recommend this place. Does have a very cute...
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