DON’T ORDER FILET MIGNON. My wife and I went to this restaurant while we were vacationing in Myrtle Beach, South Carolina. We wanted filet mignon, although this restaurant specializes in seafood. We asked the waitress if it was possible to get center cut filet mignon, which is the best part of the beef tenderloin. This apparently young and inexperienced waitress told us that she would need to check with the cook to see if that was possible.
The waitress returned in a few minutes and told us that she believed that it was possible to get a center cut of filet mignon. Based on her response to our question, we went ahead and both ordered filet mignon.
Approximately 20 minutes later, we were served our steaks. My steak was thin and tough, while my wife’s steak was full of fat and silver skin. As I began eating my steak, I started to believe that perhaps there was a mixup with my order, as it had been handled by the waitress and/or the cook.
We both finished our steaks, although neither one of us was pleased with the quality of the meat we were served.
I asked to speak to the manager and was assertively addressed by an unapologetic young woman who basically took issue with every comment I made.
She stated that Bonefish Grill does NOT fabricate their own beef products and that they buy them precut from a food service supplier. Consequently, it is not possible to be served a center cut of filet mignon.
When I asked the manager how it happened that my wife and I were both told that we would be getting a center cut of filet mignon, the manager basically avoided addressing the question. I told her I would like to know how the problem transpired, and after much foot dragging, she agreed to investigate.
The manager returned a few minutes later and indicated that the waitress misunderstood what the cook had told her regarding the availability of a center cut of filet mignon.
Throughout this verbal exchange, the manager basically took the posture that she and her staff had done nothing wrong. Neither my wife nor I recall hearing her say that she was sorry about what had transpired.
To the manager’s benefit, I will state for the record that she did not charge us anything for our meals (which I had earlier told her was not the response that I was seeking). Conversely, I felt nothing polite, courteous, nor respectful about her response to our disappointing dinner at...
Read moreA Culinary Delight at Bonefish Grill in Myrtle Beach
Rating: ⭐⭐⭐⭐⭐ (5/5)
Bonefish Grill in Myrtle Beach is a franchise staple that offers an unforgettable dining experience. From the moment I stepped through the doors, I was greeted with warm smiles and impeccable service from the entire staff. The combination of delectable food, inviting atmosphere, and attentive service made my visit truly exceptional.
Let's start with the food. Every bite at Bonefish Grill was a revelation of flavors. The menu showcases a wide array of fresh seafood options, prepared with culinary expertise and presented with artistic flair. I savored the succulent Bang Bang Shrimp, perfectly crispy and coated with a tangy and slightly spicy sauce that tantalized my taste buds. The main course, a beautifully prepared shrimp and scallop pasta, melted in my mouth and was accompanied by a flavorful sauce. Each dish was expertly crafted, showcasing the chef's attention to detail and dedication to culinary excellence.
The atmosphere at Bonefish Grill exudes sophistication and charm. The contemporary yet cozy decor creates an inviting space where you can enjoy a memorable dining experience. The dim lighting and elegant furnishings contribute to a relaxed ambiance, making it the perfect setting for a romantic dinner or a gathering with friends. The soothing background music further enhances the overall dining experience, allowing for intimate conversations without feeling overwhelmed by noise.
Now, let's talk about the service. The staff at Bonefish Grill were attentive, knowledgeable, and went above and beyond to ensure that every aspect of our dining experience was exceptional. From the friendly host who greeted us at the door to our attentive server who guided us through the menu with expert recommendations, the level of service was unparalleled. The staff's passion for their craft was evident in their attention to detail, promptness, and genuine desire to make our visit memorable.
In conclusion, Bonefish Grill in Myrtle Beach is a must-visit destination for seafood lovers seeking an extraordinary dining experience. The exceptional food, elegant atmosphere, and attentive service combine to create a truly unforgettable meal. Whether you're celebrating a special occasion or simply indulging in a well-deserved night out, Bonefish Grill delivers a culinary journey that will leave you...
Read moreBonefish Grill has always been one of our places of choice at least twice while we are at our semi permanent home here in surfside. We have noticed in the last year quality of food is not at all what it used to be but we keep trying bc BFG has always been one of our favorites. Mother’s Day, May 10th we decided to make it our choice. First, we ordered our favorite appetizer of bang bang shrimp which did not measure up. We had to ask for our bread and dipping oil. Was told they had fresh in the oven. It was brought out and was not even warm. Placed our order for our entrees in which we waited forever on. It wasn’t like the dining room was packed bc it wasn’t. My husband got: Cod stuffed with shrimp and scallops Green beans Jasmine rice Sweet tea to drink
I got: Salad with wood fired salmon. The salmon was good but the salad looked and tasted like a bag salad with dressing that is purchased from the grocery store. Honestly, it was disgusting. Asked for more bourbon sauce for the salmon and was told after bringing me out an extra lil cup that’s all they had left!! The whole dining room experience was not even close to what it should and could be. I did tell the waiter I would pay for my salmon but would not pay for the disgusting salad. He removed $10.50 from our bill. My husband ate his entree not bc it was good but bc he was starved and as I said earlier we waited forever on our meal. Sweet tea wasn’t even good. It was only average. They usually have excellent sweet tea. I don’t expect anything to be done but definitely feel like you need to be made aware of...
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