What does skeleton crew really mean? Is someone there to pickup the phone or are you closed? Prices are fine and Iâm fine if you run out of product but the customer service needs to be addressed. Seems like itâs a reoccurring issue based on reviews. Probably wonât be going back anytime soon due to your response and poor customer service.
âHi Matthew. We are running skeleton crews as the price of goods has sky rocketed and we are hesitant to raise prices reflect the changes.â
The bread and muffins are delicious. However, we called 4 times with no answer. Could have saved my wife time/gas the hassle if they would have picked up the phone. Ran out of sourdough. Should have picked up the phone and conveyed that before hand. Previous visit stated that that we would need to pre-order in advanced which is fine but the online system doesnât work. Best to go first thing in the morning before...
   Read moreI recently was in & asked for a chocolate chip scone & was told they no longer have that item. She suggested a cake with sliced nuts & chocolate dizzel over the top of the item. I paid $3.89 for no chocolate other than the drizzle on top & a spare amount of nut slices also on top. It really tasted like leftover dough with no chocolate chips! I suppose that chocolate chips are not included in their budget. They also use to have other chocolate chip items but no longer provide them either. Unfortunately I enjoy chocolate in my pastries. I seemed rushed to make a purchase so I did &...
   Read moreWe ordered catering breakfast assortment trays from BreadSmith for our Roof Maxx corporate event, and they were absolutely perfect! The bite-size pieces made it easy for everyone to grab and enjoy, and they paired perfectly with the Coffee Cart we had onsite. Everything was fresh, beautifully presented, and such a hit with our team. We couldnât have asked for a better way to start our...
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