I placed an order through Uber Eats from the sushi restaurant "Kiko Sushi." They had a 2-for-1 promotion, so I ordered: tempura shrimp roll (2-for-1), Godzilla roll with salmon and white fish (2-for-1), gyozas (2-for-1), and edamame. It’s important to mention that I never order anything with crab because I’m allergic and it causes me severe stomach issues for two days.
The promotion clearly stated you’d receive two items for the price of one. When the order arrived, I must admit it was well packed and in good condition. Sushi lovers will understand what I mean when I say that sushi rolls have two end pieces that are usually slightly irregular. Also, soy sauce is different from the sauce typically served with gyozas.
As I opened the containers, I noticed that the sushi rolls were not complete. The tempura shrimp roll came with only 4 very thin pieces and one end piece (with the shrimp tail). The second container had the exact same thing. So I didn’t receive two full rolls — just one roll split into two containers. I could tell because neither container had both end pieces or properly sized cuts.
Moreover, the rolls had lettuce inside — something I’ve never seen in sushi. The lettuce had a bitter taste that completely overpowered the shrimp; I couldn’t taste the roll at all.
The Godzilla roll was similar: 4 thin pieces and only one end piece in each container. Since it was tempura-style, it should have been crispy on the outside, but it was the opposite. The batter was thick, hard, and soaked in oil. Eating it felt like chewing on a rock — it was too hard, stuck to my teeth, and was overly greasy. The ends were almost impossible to chew because they were so tough.
Also, sushi rolls should come with soy sauce, ginger, and wasabi — all separately. I didn’t receive soy sauce; instead, I got gyoza dipping sauce. The ginger came mixed with the wasabi, making it impossible to eat a piece of ginger without burning my mouth.
The gyozas were fine, served in their container with their correct dipping sauce, and the edamame was also without issue.
I placed this order on the night of April 7th, 2025. The next day, I couldn't eat anything. My stomach was extremely bloated and gassy, and I had to stay near the bathroom all day — symptoms I usually experience when I consume crab, which I’m allergic to. It was a really bad day.
Honestly, I don’t know if this was a one-time mistake or their usual way of operating, but I was left extremely disappointed. The order wasn’t cheap, and I don’t feel I received what was promised. The quality of the food and ingredients was far from what’s advertised. I’ve never had such a bad experience with a sushi restaurant.
I hope this review is helpful, and that your experience is not like mine. Thank...
Read moreIf I could give this place zero stars it would be more accurate. I ordered delivery, I ordered 1 Philadelphia roll, 1 spicy Kani roll and 1 BOGO Kani salad with 2 sides of spicy mayo. I got the Philadelphia roll, the Kani salads but no spicy Kani roll. Instead, they gave a container with a bunch of Kani by itself. Not even the Kani salad. The food was warm and tasted horrible, like it was sour/spoiling. I was afraid of food poisoning. I tried the Philadelphia roll. Same disgusting taste. Not only that, but they didn't give any soy sauce, pickled ginger OR Wasabi. They gave two leafs of lettuce. When I called to tell them, they were rude and said that because I ordered two spicy mayo, they TOOK AWAY the soy sauce and ginger and Wasabi to offset the price. That they couldn't adjust the price because I ordered through uber eats, where there was no way to order a side of spicy mayo. (I've requested basic sides that weren't listed for restaurants many times. They can adjust the price) . They TOOK AWAY THE SOY SAUCE, WASABI AND GINGER TO OFFSET THE PRICING OF MY TWO OZ. CONTAINERS OF SPICY MAYO. The food was definitely sour and they GAVE ME A CONTAINER OF JUST KRAB INSTEAD OF A SPICY KANI ROLL. ALL TASTING SOUR AND INEDIBLE. THEY WERE RUDE, TALKED OVER ME AND DISMISSED THEIR MISTAKES. HORRIBLE. I'M ALREADY FEELING MY STOMACH LURCHING AFTER HAVING ONE BITE OF KRAB AND ONE BITE OF PHILADELPHIA ROLL. I THREW THE REST AWAY IMMEDIATELY AND GOT A FULL REFUND FROM UBER EATS. BUT I FEEL SICK TO MY STOMACH ALREADY. DISGUSTING. THE PHOTO I SUBMITTED TO UBER EATS CLEARLY SHOWS SALMON THAT WAS DISCOLORED SEEMING. THE FOOD WAS WARM TO THE TOUCH....
Read moreThis place is a MUSTT GO TOO!! I’ve been coming here for about 6 months, every single time I have an amazing experience. The first time I ordered was on uber eats, the food was prepared quick and it was super affordable. After that I have come here non stop. I’ve brought multiple friends and family I absolutely love this restaurant. The atmosphere is amazing it’s very chill I usually have dates here with my bf. It’s in a very nice area good parking as well!! The presentation of the food is always great and the complimentary appetizers are a chefs kiss. I would recommend this place with my eyes closed it’s great for college students looking to eat out but not spend a million dollars. My go to meal is Salmon roll and Yellowtail scallion or jalapeño and when I say the fish is fresh. ITS FRESH. Service is always great. If you’re looking for a go to local restaurant Kiko sushi is the...
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