Dairy Queen (Treat) — Restaurant in South Saint Paul

This is our neighborhood store and we've never had anything but good experiences. But tonight I ordered a mini Reese's blizzard before realizing it is $5.00 for that tiny cup! So I figured it would be my last, but then the girls working gave me a cup with all ice cream and just a dusting of Reese's. We were waiting for my son's blizzard and no one was waiting, so I showed it to them and asked what happened, especially given how expensive it is. The 3 girls argued with me that "a mini gets one scoop" and there actually was candy, even if it couldn't be seen or tasted. Finally one admitted that it was the end of the day (it was 8:00), so the Reese's was almost empty. I asked if I could just have my money back and they gave me the refund with no problem. But I wish they had just said they were out instead of giving me an expensive cup of ice cream, then trying to convince me there was invisible candy. I know these are kids working and I don't usually complain, but this seems like something to mention and I know some people wouldn't be as patient, especially when being told they just couldn't see...

Because you wanted to save $.03 worth of product while charging $3.99 for a medium cone, I will never return to DQ. Cutting portion size and increasing price?

How to run a successful business (in order of importance).

Take care or your customers. Take care of your employees. Manage your costs.

Do these things in this order and that will take care of the bottom line.

Businesses who only care about the bottom line will lose customers and good employees.

Just close your doors if you're going to cheat your customers.

One last thing. I was in restaurant management for years. I understand food costs. However, you can't take a percentage to the bank. Would you rather sell ten ice cream cones at 20% food cost or 100 ice cream cones at 30% cost? Do the math!

Customers who are happy with their purchase will return. Customers who feel they're being cheated or overcharged for ridiculously small portion sizes, or skimpy toppings won't return. It's not that difficult.

Whomever owns and/or manages this location is an...

One of my favorite childhood pastimes would be going to this exact Dairy Queen after sports games and getting a crunch cone. The pure delight of seeing that glorious crunch topping on top of the smooth vanilla ice cream would make any sports victory feel like nothing. But today what I got when I ordered one was a regular cone with little styrofoam cup of crunch topping. Do you know how upsetting it is to have all your hopes and dreams destroyed? So​ instead of putting the crunch topping on for us we have to go through the hassle of either dipping the cone into the environment-destroying styrofoam container and losing a percentage of your ice cream every dip or shaking the crunch on top and losing about 60% of it. Not sure how Dairy Queen benefits from this but shame on them. Good ice cream still...