Starbucks — Restaurant in South Strabane Township

The customer service at Starbucks has greatly gone down hill. I waited in line for 45 minutes to order a coffee yesterday, they somehow never came on to the speaker to take me order, so I drove up to the window as you would and they refused to take my order? I have been paying 7-10 dollars on one coffee for 10 years now at Starbucks and they can’t even take my order when they’re the ones that messed up? Then I go today to speak to a manager and see if they can do something for me since I am a loyal repetitive customer and they couldn’t do anything except give me a 4 dollar gift card. All I wanted was my order taken care of for my HUGE waste of time and SHIT start to my day. I will not be supporting Starbucks anymore after this and honestly see why everyone else stopped over the years. Disappointed and I have been in the service industry for 10 years. I’d never treat a guest like that after an issue.

Update: I went to the one in Target and they were so appalled at the way I was treated and the situation was handled that they gave me a complimentary drink and apologized on their behalf for...

Can't stand this place. Overpriced coffee. I like black coffee, not a thousand things in my coffee or my coffee to have names I can't pronounce. Most people carry around their Starbucks mugs like they are some sort of status symbol, which I guess in a way they are. When I see one it says alot about the person carrying it, first you have too much money, second you don't know what good coffee is, 3rd you don't really even like coffee when you cover up the taste with all the additions. On the bright side, I guess they give you a free tumbler if you spend $200.00 on their coffee. ...

Always hectic at Starbucks l, I get it their always super busy I feel bad they probably never get a break so I'm never rude and I only complain if it's absolutely horrible and it never is I just wish they added more lines and registers they should make Starbucks all of them bigger cause yhey have too many customers for the size they make their stores other then that I love it and thabkyou to all of the hard workers I know it's crazy n hectic at times but your all doing amazing and just stay calm u will always have grumpy people to deal with !! Thankyou for always making my time...