BJ's Wholesale Club — Restaurant in Southern Pines

I happened to notice this place this morning, and I am sure glad that I decided to go inside. A representative named Kayla was simply outstanding! She answered all of my detailed questions, and she did a great job of explaining the benefits of upgrading my membership to Club+, which I did before leaving. Also, she told me something that I didn't know. You can add another member regardless of where that other member lives. There is no better way to learn all about BJ's than stopping in here.

07/09/2025 update: The wait time for the Returns line is ridiculous! I have been 3rd in line for over 15 minutes while the 2 reps have not completed a single customer yet.

11/19/2025 update: While I am glad that we have a BJ's here and I will continue to do most of my grocery shopping with them, they have unfortunately declined since opening. First, Customer Service is very disappointing. While shopping for clothes as Christmas gifts, the 2 working customer service reps did not know the limit for the number of days for returns (it turned out to be 30 days). The self checkouts frequently stall, causing customers to have to just stand there and wait for help to arrive. One manager said it's a "technology issue." No, it is a customer experience issue! The gasoline area is great, but the squeegees all suck! The blades are a very hard plastic that never properly wipe the glass. I was told that it was a "corporate thing" and that they could actually do nothing...

BJ’s, the AT&T reps in your store are misrepresenting the product they’re selling. The plan does not pan out as explained leaving the Corporate AT&T store in Aberdeen to deal with angry customer fallout. My family lost a tremendous amount of value by switching carriers due to misinformation on the AT&T deal that was poorly explained to us. What was supposed to create value and add cost savings resulted in loss of value due to losing T-Mobile’s partnerships I.e., Netflix, Free in flight texting/messaging/Wifi, device protection extending beyond break/fix replacement, dedicated customer support etc.. Now in order to fix this mess that locked us into a 3 year contract I have to spend hundreds of dollars out of pocket expenses. I would advise anyone who reads this to steer clear of the reps as they are not trained proficiently enough to sell AT&Ts service. They will say anything to close a deal and make a sale.

Update: As of May 28,2025 my bill is still a higher than it was with T-Mobile. I was paying $225 under the T-Mobile Military One Plan, now my bill is $258 in June, and $278 starting in July. The Sales Rep completely deceived us as I’m also making installment payments on devices that were supposed to be free. He showed us on the tablet a monthly payment of $175 which would’ve saved us money. This has to be cause for a Class Action Lawsuit as I’m hearing numerous...

I recently visited the new BJ’s Wholesale Club in Southern Pines, and I was genuinely impressed. The store is exceptionally clean and well-organized, making it easy to find what I needed without feeling overwhelmed. The layout is intuitive, and the spacious aisles contribute to a comfortable shopping experience.

What stood out to me was the variety of products available—from fresh produce and bakery items to household essentials and electronics—all at competitive prices. The addition of a gas station on-site is a convenient bonus, especially with the potential for extra savings through their Fuel Saver Program.

I also appreciate the store’s commitment to the community. Partnering with local organizations like the Food Bank of Central and Eastern North Carolina to donate unsold food items shows a dedication to giving back.

Plus — with the current egg shortage, i was pleasantly surprised to see shelves stocked with good quality eggs!

Overall, the new BJ’s in Southern Pines offers a pleasant shopping environment with a wide selection of products and thoughtful community involvement. Highly...