As a previous long time customer, I recently had to finally end our business relationship. The food was great and well worth the higher prices (4 stars), however the staff had real problems, especially THE OWNER... who screamed at me and snatched away my paid for food because I questioned to number of shrimp I recieved. The lady cook admitted that my portion was incorrect but THE OWNER had already completly embarrassed her whole staff. They had to ask her to go to the back and calm down. She just couldn't handle customer complaints and concerns. Other issues were met with a very nasty condescending attitude that made me feel as if I complained, then I could take whatever food that was presented or I could get my money back and go somewhere else. For example, the portions are not consistent, the number of shrimp actually depends on how busy they are. Less busy, more shrimp. The fries are also not consistant. I have asked for them to be remade several times because they were "super-greasy" or just the bottom of the basket crumbs. Finally, I complained about the cake they sell. I feel that the cake slices need more frosting. All that cake with no frosting. The ugly man cook in the back told me that there was a "bakery" next door if I wanted frosting. Again...POOR CUSTOMER SERVICE! Sad to have to find another black owned fish place...sad that a black business can't be consistent with their product so you don't have complaint and/or comcerns. Sad that the only option offered to get your money back and go somewhere else. My advice? Go in the afternoon before 4pm...the customer service and the food...
Read moreThis isn’t the place you go if you’re trying to watch your weight 🤣. Of course that’s not why we patron…it’s a guilty pleasure…I’ve been several times. DF&S appears to inject a bit of southern soul flavor as their batter uses corn flour and distinct spices. Unlike many fried food eateries, it feels like they use much higher quality ingredients. For example, I was really surprised they had lobster tail & deep fried corn. Sehr lekker!!! Reasonable price points. Small, but clean take out only restaurant. By reducing overhead costs they channel resources into good eats. Within this category I give them a solid 4 stars. Don’t miss out on this innocuous strip plaza location because it’s worth a gander.
Update: While their food is still good, I must say I’ve decided to drop my rating to one star for poor customer service. It’s never been a high point…I’ve often thought their experience reminded me of Seinfeld’s “Soup N-ZI”; In otherwords, food is pretty good, but the the customer service is borderline disdainful.
Please tell me if I am overreacting. I walk in about 5-10 minutes until the top of the hour. One person is working and he’s busy cooking & talking on the phone. Finally He acknowledges me a few minutes later, about a minute past he takes my order. I ask for the lunch special (which ends at 1pm) and he says no because it’s company policy. I responded, “you even saw me well before”. No action, just a blank stare. This was further exacerbated by the fact he overcharged & didn’t even include everything in the order. This does not make sense. I guess I just crossed one place...
Read moreUpdated review 8/1/25–4 years later I give this place another try and it’s a NO! Y’all who saying this is good got bad taste buds and clearly don’t know what good food is! Cause the batter on those shrimp is horrible and orange still and soft and tastes weird, like what is that, and the fish is still flavorless. The fries are even bad, like you can’t even make good fries wth!and you can’t tell me that everything isn’t cooked in the same oils. Now y’all know this ain’t it. And to keep them open in Southfield is crazy work! What are people accustomed to eating if they think this is good food? Another waste of money but won’t be back again for sure, I tried __. 4 yrs ago review: This location has been sold. Not good. First I was surprised when I walked in and saw new people. Then the food doesn’t have any flavor. I got 2 little pieces of catfish, that had no flavor and the shrimp are a orange color, must be some big box store batter, IDK 🤷🏽♀️ but you’ve been warned. No cocktail sauce for the tasteless shrimp either and bad tartar sauce. It’s no where near the same. You can’t just buy a location and not give the same quality and think we’re going to continue to come. I hate it’s not black owned anymore, But, I won’t be back because of the quality, or lack of. We literally threw most of it away after spending all that...
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