Red Bowl Asian Bistro — Restaurant in Spartanburg

Very rude owner, and the girl at the front counter! She needs attitude adjustment ASAP! Went in to this place with my two daughters, two sisters their child each and a friend and her baby. So, since we are a party we are greeted with an 18% gratuity because of sitting together. Which in my opinion isn't fair. If I came into this place just myself and kids I'd have same right to tipping the waitress what I choose just like everyone else. But, since I came in with family I have to be forced to pay. What if this waitress wasn't a good one? That was not the case though she was actually a good waitress and the food was decent but, I wanted to tip her what I wanted to not what they choose. I'm a fairly good tipper. I was going to leave her $5 as it was me and my two kids. Seemed fair. They wanted me to pay $6.50 Ok, its not really about the money in a whole its a $1.50 more no big deal. The point is when I walked up to the counter I asked for the gratuity to be removed that I would leave the lady a tip as I choose fit. The man and women up at the front intimately started yelling at me, placing the menu on the counter telling me how it's on the menu and the female said I do have to pay it. I didn't personally see that but, so what. By right and law I am not forced to pay what they want me to pay on a tip.

I suffer from social anxiety as it is and the embarrassment and humiliation i got from this was over whelming my hands were shaking. I told the women i was not talking to her i was talking to the man that I could not sit here and take arguing with two people!

The man told me he did not appreciate me not paying the tip, then tired to guilt me telling me that i didn't have to give the girl a tip at all and i tired to tip her and he gave me the money back and tipped her out of his own pocket. I told him I didn't appreciate this either and that i wouldn't be back.

I know that there will be a lot of opinions on this matter as some that may be a waitress might feel strongly about the gratuity. I think that waitresses can be under paid but it is not our job to pay the waitresses its the companies! and what we tip should be a bonus and a gratitude of good service not forced to do so and the amount they want!

My big sister was charged $3 and she was going to leave $5 so there the girl had lost $2 tip, and my little sister would of left $5 as well but because of them being so rude about the forced gratuity the girl got the forced $3 opposed to the $5 each she could of got.

People do not stand up for themselves because of this exact reason! to save themselves of the embarrassment!! I left this place and was so upset by time i got to my car I was in tears! over a stupid and simple situation. I personally will never eat at this place again just simply because of those two rude people! The Owner/Manager and the female was a worker.

If you get charged a gratuity and dispute it you will be met with rudeness. Just saying! I wish there was something that could be done about this public...

Decided to have our annual Christmas party 2021for our karate school here and I was completely impressed! We ended up having around 42 people and 2 servers. Rui is the only name I remember as he also was the main one around. He defiantly made the experience worth our trip. I can speak very highly of him and his helper. Rui was prompt and doing everything in his power to meet the expectations of the party members and handled everything with professionalism. I can tell he puts his 110% and his heart in everything he does. I wish there were more people like Rui and look forward in dining in again soon! If there were any issues they were solved without my knowledge and no complaints came to me. It did get a little warm in the room and that was solved promptly as well. We thank you so much for your service and dedication for making this even such a great success. This really hit the spot for us and introduced new customers for you as well!

We had our 2022 Christmas Banquet again here at Red Bowl and we had the best time! We always have a super time their whether it’s a small dine in or a large group! Food is always great, and our server Rui is the best! Rui handled our large group with ease and remembered our orders very well. I sure hope Red Bowl treats him well because he deserves every ounce of respect and others could learn a lot from him. Hope to see you next...

Said I would never return here after the last time we dined in. I saw the bartender pouring whiskey in togo cups for a customer to take with him..... AFTER he was served 2 double whiskey drinks while waiting for his to go food at the bar. That was completely unacceptable and when I told management he made the man drink the drinks there. Therefore the man had a total of two double whiskeys PLUS 2 to go cups full of whiskey and then he let him drive. That man was completely intoxicated and over served.

Thought I would try again tonight. There was a 20 minute wait. Five tables were dirty and did not get cleaned within the hour we spent dining there. Bartender was fussy about having to take another table (he had 2 people at the bar and a family of 4) so the host who had never served before waited on us. Food was awful had been sitting under a warmer for a while. The host who served us was friendly until it became 8 o’clock when it was time for them to close and she rushed us out of there. Will never go back, terrible experience.

I don’t know what the hell is wrong with this business or...