Before my last experience, I would always have decent service regardless of the worker; it wasn't until this last time that I had gotten a sour attitude from an employee. It was shocking because I had never thought I'd receive an eye roll from a barista- especially when they had made my order wrong despite my being clear about what I wanted- but this gal's entire demeanor changed so negatively. It was because of her reaction that I had become increasingly worried that she may spit in my drink after remaking it. Thankfully,the coffee was delicious after I left but even after I had left, our brief encounter had left a bad taste in my mouth...
I love coming to Jacob's Java and will still happily return. I only hope the young petite blonde (at this location) will keep my review in mind the next time she has to remake a...
Read moreIncreased tensions in the local community make it hard for a congestion causing business (let alone two within four blocks) to exist with residents. Further tensions arise when cops just sit and chat with baristas for 20+ mins at a time round 7pm. I get it, you need a break as does everyone else.... maybe not here and maybe not when crime is rampant around you. I disapprove of the location and the use of law enforcements time. No need for this place to be...
Read moreI go to this place 3-4 times a week- they never remember me even though it’s the same baristas every time. I order the same exact drink every time and it always costs $5 even. Now all of the sudden I am being charged an additional .25 per drink for no reason whatsoever. Is this legal? The location on 17th still charges only $5 but this one charges more. I guess I’ll just have to go somewhere else from now on. Super bad service here, go...
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