China Bear Buffet Restaurant — Restaurant in Spring

I rarely write reviews, but I feel inclined when an experience is really good or really bad. But where to begin with China Bear? I had been to this restaurant regularly when I lived in the area some years ago and the service and food were exceptional. My how times have changed this place. Walked in with my family of 5. The hostess didn’t greet us, yet stared at us and waited for us to initiate a conversation. When I asked for a booth (my husband is disabled and needed one) we were denied because those were for parties of 4 (even though my youngest child uses a high chair). I asked if she could sit us somewhere out of a crowded section (even just the back of a section that was already seated). She refused to sit us there, instead she sat us at a table in the middle of several crowded tables (conveniently next to a table of children all who had tablets on max volume and were screaming and running around) and then I watched her sit a party where I asked to be seated. The food was subpar at best. Several other customers and their children were shoving people out of the way to get to the food. Barbaric. The restaurant walls are falling apart from what seems to be water damage. Mold was noticeable from across the room. Our waiter was friendly and attentive, and for that reason alone I’ve given two stars. The music. My God. At first I didn’t notice it until I went to the bathroom where it was also playing. Who is running the radio?! They were playing ‘Way 2 Sexy’ by Drake. I get it, it’s Houston. But this is a family friendly establishment?? To keep the momentum of this review; I had asked another employee a question and was completely ignored. He never looked up at me or answered my question. I thought “maybe he doesn’t speak English”. Only for him to turn and start speaking with another employee in perfect English. My family was there maybe 30 minutes and we only had 1 plate of food. No one wanted to go back to the buffet to risk being shoved and stepped on again. We spent over $70 for dinner. I will never make that...

My fiance and i were in this establishment recently.We were seated at a table and my fiance said can we please get a booth. The server acted like we asked her to do something that was out of the way. She didnt seem happy at all. We both ordered our drinks and fixed our plates. The food on the buffet was not that great. Some of it was hard to chew like it had been there too long, the dressings were not labeled, the food was not labeled. Even though i knew what some of it was, i couldnt tell all of it. And i would like to know what i am eating. I needed another drink because the water had a distinct taste it was a little off.. could not get the servers attention. I get through eating what little i could find that was not chewy and hard and decided to go outside for a second. Mind you my fiance is still at the booth eating. I am almost at the door and instead of the server coming to me and asking me about the bill... she started yelling from about 50 ft away. Which was totally uncalled for and very humiliating and embarrassing. I told her that my fiance was still eating and he would pay the bill when we are completely finished . She was very rude... when i was through outside, i came back in, went to the restroom and went to sit back down with my fiance. I got cut off by the server 3 times trying to get back to my seat. . I finally made it back to my booth and told my fiance what had happened. He was upset that i was treated like that. We finished and went to pay the bill. AFTER we paid i complained and explained to the manger what happened and told her that her server needs to in fact make sure that a customer is walking out on a tab before she rudely decides to yell at someone from accross the restaurant. And again told her it was uncalled for and embarrassing and had never been treated like this before and we would not be returning to this establishment.. The manager acted like she was not concerned about the situation and i find this unacceptable. Thank you...

DO NOT COME HERE!!!

My family and I have been going to this buffet for years, it was a favorite restaurant of ours. However, I don’t know what occurred but the place has really declined.

To elaborate, we went here today and everything was so horribly distasteful. The mini cakes served were stale and that akin to a dry sponge. All you tasted was dust. It was so dry that the icing literally just came off fully intact. It was like a little Lego piece.

The macaroni was so bland, I was convinced I had lost my tastebuds. The cheese didn’t even stay on it properly. The garlic bread was the same too. I never knew herbs could be so dry and expired.

The noodles were practically doused in oil. I couldn’t even pick it up without it slipping off my fork. Even then, they tasted of just plain pasta.

On top of that, the sushi my friend tried made their mouth and tongue feel as if burned. At this point, I’m pretty sure they got some type of food poisoning.

Though, I will say that the service here was amazing. The servers and staff were so friendly and helpful. They efficiently tended to what we may have needed with great politeness. If our plates were empty or if our drinks were running low, they were quick to pick them up / refill them.

The experience and food were way too overpriced for what we received. Please do not come here. If I could, I’d give it zero stars or even less in the negatives. The worst buffet / restaurant experience I’ve had the displeasure...