This became my favorite coffee place (and beat out Starbucks) in a hurry!
It's brand new, so obviously, literally everyone is still being trained. I've given a little grace with this if something hasn't been perfect. The service has always been spectacular. Everyone has a smile and a kind word and the owner even gave me a coupon for a free coffee after noticing my frequent visits. They go above and beyond here!
Pros: incredible service, fast internet, plenty of outlets, cozy fireplace, DELICIOUS coffee, a wide variety of drinks other shops don't offer, and cheaper than Starbucks.
The only cons for me are that it's on the other side of a bank and the tellers had disgruntled faces š but not a deal breaker and might contribute to the fast internet. The flipside is the tables are a little limited. And the drive through was slow initially but does seem to have sped up.
My new favorite hands down! My husband and I have hardly been to Starbucks since this location opened (used to be frequent flyers). Loyal happy customers āāā
Thank you for your stellar service, delicious coffee, fast internet and...
Ā Ā Ā Read moreSo I love bigby and the workers at this location are so sweet. I have to say it though. Someone there colors on the coffee sleeves, and I understand that they probably think itās cute. Which it would be if it didnāt come off haha. Iāve been trying to figure out how I ruined my white sweater today. It was covered in blue and I had no idea why until I saw my hand covered in blue ink. Couldnāt figure it out and finally someone pointed it out. So my sweater is covered in blue marker/sharpie/something. Iām not mad by any means but Iād be lying if I said I wasnāt super bummed. I had this happen before but luckily my clothes were dark so you couldnāt see it. So as sweet as it is (I think a child does it, maybe a workers child) I just wanted to give a fair warning and suggest that they maybe stop doing it or find something where the color wont leak. But the food is 10/10 haha! And again I want to clarify that the workers are really kind and I know they...
Ā Ā Ā Read moreI will not be coming back to this location. When my wife and I ordered breakfast at this location the drive through lady with short blonde hair was rude, she asked us why we didn't decide to buy coffee from them. "Do you like coffee?" "Have you tried our coffee?" "Of the coffee we that we sell, what coffee is your favorite?". I chose to spend my money at this location and now I am choosing not to.
The breakfast used to be really good. We used to like the sandwiches now they have skimped on the cream cheese and they are just ok.
Also I went back and I am not a fan of their coffee, the flavors are just not for me. Drive through lady was still rude. And to clarify for the person who responded to my review. There is a difference in friendly chatter and judging someone for not...
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