It's Just Wings — Restaurant in Springfield

*Update ~ It's Just Wings did get in touch with me, and said I needed to go through DoorDash for my refund, even tho it was a food quality issue (which doesn't make sense to me). According to DoorDash policy you have 24hrs to request the refund and for us that window is long gone. The contact person for "It's Just Wings" didn't offer any sort of refund or take responsibility for the food quality. For your reference, if you have an issue with "It's Just Wings" food quality, and it was delivered using DoorDash, take it up with them immediately! * Well, this was my wife and I's first experience with "It's Just Wings" and will be our last. We ordered the 16 plain bone-in wings with no sauces, with fries, and had it delivered. For being a place that just sells wings, you would think they would be excellent. Not so much.. They were sub-par as far as flavor goes and that was even after putting some BBQ sauce on them (TBH even Domino’s plain wings are better). They were also a bit on the greasy/fatty side. As far as the fries go, they appeared as if they were cooked yesterday or maybe the day before, then sort of reheated for sale today, and tasted like it. We have had much better wings and fries at other locations in the area. First impressions are everything, and It's Just Wings, definitely...

As a person who loves chicken and chicken wings in particular, I thought “It’s just wings” was a straightforward and persuasive name. After all, it’s just wings how can you mess that up? Well this place does. I think a more fitting name would be “It’s just Chili’s” because that’s what it is. The extremely low to mid grade quality of food that is so typical at any given Chili’s, is also present here. The chicken is much like popping a bag of Any’tizers from Tyson into the microwave and slathering it with some concoction of random sauces and spices that resembles something of a classic wing flavor. A strange and disappointing experience. Strange because although expecting quality food to be served at Chili’s is unreasonable, I was expecting some degree of deliciousness due to the confusing separation of the so-called “It’s just wings” establishment and Chili’s. Disappointing because despite suspicions of this just being a Chili’s gimmick prior to ordering, I placed my order anyway. I suppose I am disappointed in myself only because I got what I asked for. Maybe next time I order from a restaurant that shares an address with Chili’s, I will put 2 and 2 together and...

Ordered through Doordash - the restaurant posted that the order had been filled, was ready for pick up, and was out for delivery. However that was a lie. When it was past due for my order to be delivered I received a call from the driver to find out that they just started working on the order after the driver showed up to pick it up because they had listed it as ready and already out for delivery. That deceit wasted me time and the poor driver money because if the restaurant had not lied he could have been picking up an order that was actually ready and delivered so he could earn a living. Deceit of type this type should not be tolerated and they will never receive my business again. Since I am a new resident of the area that will be 1 business that has forever lost...