Jack in the Box — Restaurant in Springfield

Update! It’s a year later and I decided to come back and hope for a different experience. It was very late at night and I must say that the woman working late last night (May 30) was amazing, kind, professional and… quick! Completely different experience BECAUSE of the person working yesterday. 5 stars!!! I don’t know how it is with other people working there now, but the woman who helped me yesterday was fabulous. Thank you for being so awesome. My original post is below… but the woman who helped me yesterday got the order right, was kind, helpful and friendly. It really makes a difference. 5 stars for this visit!

Original review from almost a year ago is here * I wanted to give this place another chance after the terrible experience the first time. It was late, it was the only thing conveniently open… so I dropped by again. Ordered a sausage croissant and it looked ok, but then I bit into it and the egg had gray/green spots inside it. I spit it out and threw it away immediately. My first issue (on my first visit) was the service but now that even the food is horrendously bad, I want to warn others not to go here. It’s not worth it. I don’t care how late it is, if you’re a long way to the next open place or how hungry you are, it’s not worth it at all. DO...

Not gonna lie. 5 star customer service as far as people go. However for $25 I’m a little disappointed in the food quality.. my husbands burrito was a phattttttty! His burger was great. Now where my tacos come into play. My mini tacos were great. Warm, all ingredients! However my normal tacos were cold, and no it wasn’t from the sauce. The middle was straight cold. And no cheese, if you go to jack in the box for only the tacos you know the cheese is the cherry on top to ice cream. Speaking of cold things, milkshake machine was down. I played it off with a “did I pull up to McDonald’s?!” And laugh and I nearly died when I heard the worker inside die with a huge belly laugh when she realized what I said. So, workers were great and friendly. Only downfall was my tacos and unfortunately we went for good food and only got half of that. I have to say, of the jack in the box in town this one is at least open and they have staff. More integrity when it comes to food and y’all would have...

Went back because they got my order wrong,they gave me a hard time even tho I had proof of purchase…. Then they got my order wrong again lol… Manager doesn't speak good English either:/ and I know how that could be frustration to some people, Definitely feel like with the proof of purchase they shouldn't of been questioning me as much as they did too😫💀like why are you interrogating me😂🤦 the manager there needs better communication skills.. Enough said. Sorry but if your paying anything more then 15$ for a meal you should be getting what you ordered and there shouldn't be a problem with getting your money back or for them to remake the meal with proof of purchase that I had. Anyway they remade it after saying we're really busy and there is a line like I didn't just get done paying for something lol.. Money is hard earned I'm not gonna let any big corporation take my money and not supply what was ordered but I know that's the difference between a good business and a...