Hyatt Regency watering hole offering plenty of screens, pub grub & a long list of local beers.
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We were staying at the Hyatt Hotel where this restaurant is located. Due to convenience during our 10 day trip, we ordered take out 4 separate times. We tipped extremely well the first 3 times, and each time they left out something from our order. Sauces, fries, something. So we had to go back to get our missing items. We decided to try them one last time, again, due to convenience at the hotel. I told them that they had messed up our order the last three times, and they guarenteed me our order would be correct this time. Well, guess what. I checked my receipt before I took away our take out order. I had ordered a side salad and they charged me for a full entree cobb salad. I told them that was not what I ordered, so they said they had to credit the whole order and rerun the charge, which was weird. Why not just refund the salad charge? Then the manager came out and said they gave me a full cobb salad entree free of charge. Great, but I did not want that, so it was thrown away. What a waste of food. He could have just given us a $5 or $10 credit. Also, we asked for 4 cups of honey mustard sauce since we had 4 orders of the chicken tenders. Again, they did not give us our sauce. I wasn't going back down again. If you order take out there, CHECK YOUR FOOD ORDER. I guarentee you will be missing something. I would not recommend this place. Food was meh and way overpriced. Instead we walked 2 blocks to Pickles Deli. Much better food and...
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Stopped in here for dinner following a visit to the Arch. I should’ve known NOT to patronize this place as there was only one other table being utilized at 6:45-7pm in the evening. But, after driving for nearly 6 hours and not being too terribly hungry, my husband and I took a chance. (MENTAL NOTE: trust your gut instincts!)
We were seated quickly, as there was only one other table eating at the time. Our order was also taken quickly.. There aren’t many menu options to choose from 🤯
Zef, our waiter was cordial and verified the order for accuracy. The food came out quickly!
The macaroni & white cheddar cheese had the worst taste ever… like it had been made from a Kraft box mix & powder cheese was expired! Worst taste of what I can only imagine cardboard tasting like! The mixed fruit (pineapple, cantaloupe, & honeydew had NO FLAVOR! I’ve never experienced fruit being completely tasteless!
My husband ordered a smoked half chicken platter. The chicken must have been a baby chick as there wasn’t much meat on that plate AT ALL! He did say his food was ‘just alright.’ At $20 for a baby chick and 2 table spoonfuls (1 for each side) — that is unacceptable. What’s even more unacceptable is $5 per glass of soda (especially when it’s 2/3 ice cubes!
As I said, I should’ve listened to my gut instinct. This place Is UNABLE TO BE RECOMMENDED! The quality of food is below standard and the cost is...
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Our service was horrible. The waiter was not willing to wait on us which made this experience horrible. We were excited about going trying local beers without having to drive at our hotel. No flights available only full size 16oz. He acted like I was speaking a different language when I asked for a flight. Dude you work at a brewhouse! Then he never came back. Kitchen brought out stale chips and jar salsa and guacamole. Waited to order beer #2 and food for about 30 mins. Table next to us manager came and took their order and they got excellent service. I went to the bar to order beer #2 ,and bartender wouldn't take my order bc I was at a table. He flagged down my waiter. Ok so waiter finally brings 2nd round about an hour in and takes food order. He then says let me know if you need anything. . . ummm, I needed you to take my order. We are ready to pay but weren't given a receipt. I had to ask for it. The manager told this guy to go take care of his tables while cleaning up dirty dishes and he didn't not stop at any of his 3 tables sitting where we were.
This place looked good! Our experience was ruined by a server. Waiting tables isn't your thing move on and don't ruin this for others.
Also offer flights at the brewhouse like every other...
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