I was very disappointed with the quality of the food and service this weekend (23Feb13) at Red Kitchen at Hyatt Regency St. Louis. We ordered three appetizers: Crab Cakes, Beef Short Rib Flatbread, & Toasted Ravioli. The Ravioli was good and the Pomodoro Sauce that accompanied it was fresh and vibrant tasting (perhaps the best part of the whole meal).The Crab cake tasted as if it had been in the back of a freezer too long and had absorbed the flavors/odors of the freezer & and the avocado relish that accompanied it was terrible completely over-powered by onions, you could not taste anything else. The Beef Short Rib Flatbread was soggy and unappetizing too much juice and sauce for the tortilla like "flatbread" to absorb, the Horseradish Cream on top was quite bland and tasted more like Ranch Dressing than Horseradish. Lastly, our waitress was not attentive, she did not offer us a Children's Menu (I was with my two year old daughter), she only offered to refill my water once, after I had asked her for our check; overall she gave the impression that she was not familiar with the...
Read moreGood thing thing the breakfast buffet was included with the overpriced room because I would not have paid extra. The featured item was biscuits & gravy. I found some biscuits at the end of the pastery table next to a castiron pot on a hot plate filled with what could best be described as boiling buttered water with chunks of sausage stuck to the bottom. I never did find the gravy. I did however find butter for my biscuit across the room at the end of the fruit bar. The bacon was pleantiful, but was apparently leftover from the last time Paul McCartney played Busch stadium. The coffee was hot, but it was Starbucks so you draw your own conclusions there. On a positive note, the ice water was clear and came in a glass filled with ice and there was no surcharge for the utensils, plates or...
Read moreVery slow service. Waiter would put stuff on the table, and just leave without checking in. Only refilled one of our parties drink. He literally didn't know the difference between chicken and pork. He put a plate with a pork chop on it, and said "Here's your chicken". We even clarified with him that I had chicken and not pork. He still called the pork "chicken."
The "chicken breast" is actually a thigh with an extremely small bone-in breast that's fried (maybe 2oz of meat at most). The "root vegetables" are actually a pile of quinoa with a few diced carrots. The asparagus was wilted. This plate alone is $19.
I will definitely not be returning to this...
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