Imo's Pizza — Restaurant in St. Louis

Food Hounds, what would the world do if there was no such thing as pizza? Horrible thought... right? Lucky for us, there are no shortages of pizzerias - not to mention a ton of different 'styles' of pizza to choose from! Many people will argue that New York and Chicago have the best pizza in the United States, and that very well may be true... for your typical triangle slice ranging from regular to your deep dish; however - St. Louis holds the championship when it comes to the thin-crusted 'Square Beyond Compare!" So who is responsible for this tasty anti-triangular treat that has not only wowed their loyal customers for just under 50 years; but has sprouted 92 locations to boot? The answer is none other than the great Imo's Pizza - to which I visited their flagship location! For starters, the place itself is pretty darn cool as it is large, airy and has tables that look like HUGE pizza pies... YES. We learned a ton of the history behind Imo's as well as so many of the amazing little extras that go into making their pizza the hands down best in the STL area. All of the meat toppings are made fresh by their own people and ground in their facility daily along with their selection of cheeses. A major Imo's stand-out is the homemade tomato sauce - sweet and sultry on the taste buds; you can't miss with this incredible recipe of saucy delight! In fact, the sauce was SO good - we did shots.

Now although they have a very extensive menu including salads, pastas, sandwiches and desserts - we stuck with the pizza itself with an exceptional and unique side dish... Provel Bites! These bites are similar to your typical mozzarella sticks; although rather than using the ordinary latter - they stuff the breading with a special cheese called Provel. Provel is a blend of cheeses that are exclusive to Imo's and made off premises specifically for their restaurants only. The soft, delectable bites had a slight crispy crunch with a creamy, tangy and cheddar-esque flavor that caresses every single taste bud! Paired with that special sauce - you have a winner every time. On to the yummiest pizza in the area... the Deluxe Pie - better known as the square beyond compare. This bad boy was a sight to behold, a ginormous thin-crusted pie doused with that sweet sauce, then affectionately blanketed with a hefty portion of cheese and endowed with a healthy portion of sausage, mushroom, onion and BACON... BACON... BACON!!! I must admit... this pie is absolutely killer and a must have - the flavor behavior is off the charts incredible. We wanted to make sure that we weren't hallucinating the yum; so we simply devoured the whole thing!

As if I wasn't already impressed by Imo's... I was introduced to the most insanely, awesome concoction known to mankind... a breakfast pizza. I wouldn't believe it if I didn't see it for my own eyes; but it's true - every, delicious little bite... truth! This newcomer to their menu is called the Egg-ceptional Breakfast Pizza and was a wonderful WIN. The breakfast of champions with joy and love in every bite, sausage, eggs, bacon and cheese with a sweet secret sauce that is undeniably fantasic - trust me... get it! At the end of the day, don't miss out on an opportunity to visit an Imo's - especially the flagship location. If you can't visit personally, then hit up their website where you can order a pie and have it delivered anywhere in the world......

My mom called to order a pizza today… and she specifically asked for the bacon on the pizza to be crispy (which is how she gets in from this location) We get home not only is the bacon not crispy the the pizza itself BURNT! She called back to speak with the manager she was placed on hold for 10 mins. She hangs up and calls back… the same kids who answered before answered yet again! She asked what happened with the manager coming to the phone. The kid says oh somebody walked behind me and hung up the phone! So as she’s talking she gets hung up on once again for the 2nd time…. Calls back a 3rd time same little kid at the front answers she’s says was I hung up on again? His response was actually yes because it’s people back here playing too much! Atp I end up calling myself asking to speak with the manager. I asked this kid if he was the manager he said no the manager of the store is busy and couldn’t come to the phone! Instead of going to get the manager he yells out to ask the manager aren’t you busy? And whatever other young male that is working on staff today is in the background laughing! So I asked what’s was funny about a customer having a issue and you not getting the customer? So the kid on the phone tells the other guy in the back you’re laughing and they think I’m being funny but then goes and starts laughing with the other guy then places me on hold for another 10 mins before I hung up! As a manager myself if you have a customer that’s wants to speak with a manager busy or NOT you stop what you’re doing to handle the situation instead of leaving it to little immature boys doing the job! Whoever the younger kids aren’t working today in the front needs to be trained on customer because they are very immature! As a manager I wouldn’t want that immature behavior on my staff! They weren’t welcoming played the entire time I was even in the store getting my food! This is usually are go to Imos but after today it will not be simply because management seems to not be up to where it should be and horrible staff...

For me ordering from this Imo's is like when Lucy holds the football for Charlie Brown. Sometimes he kicks it, sometimes she yanks it away. Well, too many times I've gotten the proverbial football yanked away. It's a shame. Tonight, they brought the wrong order. I called. The manager was nice enough. But guess what? I still got the wrong order. Even after nearly an hour of a wait for what was supposed to be the correct order. When I called back about the 2nd wrong order I was told all the driver's were gone. I asked for the manager's supervisor. I was told by the manager on duty that he could not give out the direct #, or even a number to a voicemail. I am basically going to have to try to catch him/her in the office, "sometime around noon." I am fed up with this crap. I work hard, pay my good money and expect my service to be on point. I tip well. I don't see what's the big deal about bringing me what I asked for. BTW, the manager is the one that took my order. His name is Paul, or Sean, something like that. I won't ever order from them again, unless I have absolutely no choice (such as my fridge is empty, Schnucks is out of business and hell has frozen over).

I gave decor a 1 because I never go in. Delivery always. I gave food a 3 because when it comes, on time and the order is correct it's...