Scarlett's Wine Bar — Restaurant in St. Louis

Can't even say the "service was bad" because we literally received NO service. There is a sign in front saying see hostess for a table... there is no hostess station. There is not even a hostess. We were sitting at the bar for 25 minutes, 4 staff members in and out, and not a single one of them made eye contact with us. Lady sat down next to us later and had the same exact issue. The staff literally acts surprised when you flag them down and tell them you would like to order something. Not kidding. There are mo assigned wait or bar staff. You also can't tell who is staff and who are guests. The one "waitress" looked like she was wearing her pajamas. It was a Saturday night, 8p. Maybe she was. Dirty dishes and paid checks laying around EVERYWHERE. I had to push 6 dirty glasses out of my way at the bar. Brussel sprouts were gross- soggy and saturated in lemon juice. Crab cakes were super yummy. It's a shame... this place has SO much potential! We walked in on a Saturday night and there were 4 spots at the bar open along with 5 or 6 tables, no wait. There is a reason for...

Let me start by saying the pizza is delicious. I got mine to go and just tried it after getting home. Prosciutto, artichoke, and fresh mozzarella - again, delicious. The server, hard working to say the least. That's where the accolades end. The server was too busy to be fast or efficient. The service took forever. The place was too crowded to essentially have one server - it was a Friday night after all. I had a meat and cheese board two glasses of wine and ordered my pizza to go after the first course came out. It took 50 minutes, 50 minutes, for the pizza. When I talked to the manager, she complained that they only had one oven. Excuse me? If you don't have the capacity, DON'T FEATURE PIZZA. Not to mention the meat and cheese board was mediocre at best. I'm a bit biased bc I hate when restaurants use crustini instead of fresh bread - it's a cop out. But much of it seemed packaged anyway. So overall, I wouldn't go back on a Friday night. Maybe on a weekday afternoon the service is better, but...

Let me preface this brief review by saying I have zero qualms paying for what I want/order when dining out.

HOWEVER, this minuscule bowl of kale topped with smoked trout was a poor excuse for a $27 salad.

When ordering my sister & I specified large to share and this is what arrived. We actually asked what a small looked like and Stephanie (our delightful server) chuckled herself and said the small was literally half the size of the salad that had been delivered.

It was laughable, but not really.

I get that restaurants have suffered some losses due to the pandemic (as we all have) but please don’t slight your patrons with insulting portions & extremely inflated pricing that clearly do not justify the experience.

Service was pleasant so this review is no reflection of Stephanie’s ability to be hospitable. This is my 3rd time suggesting Scarlett’s to my dining partners & after this comical yet insulting experience, I...