Peet's Coffee — Restaurant in Stockton

EDIT: 2025 Update: I've been a loyal customer at Pete's Coffee in Stockton since 2018, spending around $20 daily. Unfortunately, since the new manager, Gail, took over about two years ago, the quality of service has significantly declined. My concerns about inconsistent service animal policies and the presence of non-service animals inside were dismissed. When I raised issues with food preparation and sought to understand the correct process, Gail responded defensively and was unwilling to accept feedback or learn. Her consistently rude and unwelcoming attitude in a customer service role is unacceptable. This culminated in me being uninvited from the store, with Gail stating she felt uncomfortable when my service dog, Pluto, and I entered. This discriminatory behavior is deeply disappointing, especially at a place I've supported for years. I hope for better management training and a more welcoming environment for all customers in the future.

Introduction: I've been a regular at Pete's Coffee for about three to four years. I switched from Starbucks to Pete's because of the superior taste of their coffee, particularly their cold brew, which has no weird aftertaste and goes down smoothly.

Atmosphere:

Outside: Pete's Coffee is located in a plaza with a man-made waterfall and a grassy area, providing a serene and calming environment. My service animal, Pluto, enjoys this area, and it's common to see kids playing and dogs around. The location is next to several eateries, making it a convenient spot for a morning coffee. Inside: Pete's Coffee's interior is modern with a typical Pete's aesthetic—brown and dark brown color schemes, ambient lighting, and plenty of natural light from large windows. The air inside is comfortable, and the space is conducive to working despite being bustling with regulars. Food Quality:

Coffee: I primarily visit Pete's for their cold brew, which is consistently smooth and rich in flavor. It can be slightly bitter on rare occasions, but this is a very small percentage of my overall experience. Food Items: I usually get their brioche for breakfast. It's warm, soft, cheesy, and has the perfect balance of egg and bacon. Their breakfast sandwiches, especially those heated up, are also excellent. While I don’t typically eat their pastry items, they are sourced from a bakery in San Francisco and are popular among other customers.

Service: The service at Pete's Coffee has always been outstanding. The manager and staff are welcoming and attentive. A core group of regular staff are familiar faces, along with new baristas who are always friendly.

Service Dog Accommodation: Pete's Coffee is very accommodating to customers with service animals. My service animal is always welcome; the staff ensures we are comfortable. They do their best to enforce the policy of allowing only service animals inside, but the public needs to help by keeping their pets out of the food establishment. This helps maintain a clean and safe environment for all customers.

Value for Money: As with most coffee shops, the value for money is subjective. While $5 for a coffee might seem steep compared to making it home, the experience of visiting Pete's Coffee is worth it. Enjoying a morning coffee in a serene setting, interacting with friendly staff, and being part of a community of regulars adds significant value beyond the cost of the coffee itself.

Overall Experience: I rate Pete's Coffee at five stars. Considering the quality of their coffee, the welcoming atmosphere, the excellent service, and their accommodations for service animals, my experiences have been overwhelmingly positive. Pete's Coffee offers not just a cup of coffee but a delightful experience worth...

Your coffee is smooth, we normally buy Espresso Forte Beans & we have enjoyed the Anniversary Blend Coffee Beans so much, we'll continue buying it to support the Women's Co-Op producing this until it's all gone. The Horchata Latte is a tasty & creative drink. I also enjoy the Green Matcha Latte on occasion. Your pastries are pretty good. I especially like the Lemon Scones, Chocolate Croissants, and Cinnamon Coffee Cakes.

Our location can get quite busy at times, so it helps to be able to order ahead on the APP. The Baristas are personable & courteous, for the most part, I have some favorites. 😉 I think the hiccups on App has been fixed, except can you give an option to have sugar packets on side or in drink? Thank you for Free Rewards & Free Drinks on the App & order ahead, but can you not have expiration dates on what's been earned? 😄 However, when I've forgotten to use them, you've been kind enough to reload the reward with a call. I...

I am a recurring customer and have supported peet's coffee in every city i travel to, however lately the customer service I've been receiving from stockton Peet's from this only morning shift guy has been terrible, he works the register and the food items, he has this terrible attitude problem, doesn't smile nor greet or respond to hi, thank you and doesn't make the food until I ask them that I had a food item with this mobile pick up order. Then I have to wait good 5 to 10 mins for him to slowly look around then go get the food item and with same attitude goes and puts the food item back at pick up order place instead of handing it to me and with out saying a word, "sorry for the delay" "here's your food item" "thank you". I am thinking of taking my business else where at least I get a thank you and expect my food items to be ready on time with a smile on their face and...