The Mystic Diner & Restaurant — Restaurant in Stonington

You are going to regret your answer to my review. This is not over ... do yourself a favor and really think about what your follow up says about you. President Trump is going to see this review. You can't hide!

After your rapid thoughtful response 4 hours ago, which doesn't matter because we are from the Midwest, where "the real home of diner food" exists, we will never return to your establishment. I lowered the 4 star to one. Part 2 I am a hard working American and we travel often. I cannot get this horrible taste/eating experience out of my mind. My wife loves diner food. I, on the opposite side, dispise restaurants that call themselves "a diner" but serve horrible tasting food. And to add insult to the "been there/done that/will never do it again/ experience, $$$ is not, and will not ever, make food taste better. Yes Cesar deserved his tip. But only because he knew how to do his job. And we applauded him. The only way you are going to get a better review is to refund our money ($$$) to me... which of course, will not happen due to our leaving Mystic Connecticut soon. We mid westerners call your eatery a "truckstop, aka a greasey spoon. And to have the courage/stupidity to charge us for high end food, where the food is why we chose to eat at your place. Here's my take. We asked our hotel lobby staff if there were any diners around... And, of course, since the word "diner" is included with your title, "you" are a diner, but a bad one at that. We ate in town at The Mariner's and spent a fraction of what you charged us. I'm not done with this. You need to be done. Immediately!

Disgusting food. Costs for 2 people came to over $50 w/tip... that is a lot of money for diner food. Surprised by our server's polite and gracious attitude... however serving unedible food, does not make it right or taste better. The food was greasy and over cooked. So, unfortunately we had a...

Ah, the Mystic Diner — where breakfast is a gamble, and each egg is a mystery wrapped in a riddle, served (eventually) with a smile.

Nestled in the charming seaport town of Mystic, Connecticut, this establishment beckons weary travelers and brave brunch-goers alike with the promise of hearty American classics and a dollop of nostalgia. But be warned: dining here is less "farm-to-table" and more "puzzle-to-plate."

Let’s start with the eggs — or rather, the theoretical eggs. I paid an extra $2 for them, which is fair enough. Eggs are having their moment. But what I received was... nothing. No eggs. Just the ghost of poultry past. And when they did arrive (after a kind reminder), they came back cooked incorrectly, as if the chef had interpreted “over easy” as “interpretive dance.” And syrup? What syrup? I ordered pancakes, not dry, flatbread sadness.

But before you think this was a breakfast tragedy, let me be clear: it was a delightful mess. The server — a true customer service savant — practically teleported back to the kitchen to correct every blunder. He was so efficient and kind, I briefly wondered if he was an undercover manager or perhaps a breakfast-themed superhero. Every issue was fixed with grace, humor, and lightning speed. The man deserves a medal. Or at least a perfectly cooked egg.

The ambiance? Divine. It’s got that retro-diner-meets-seaside-quaintness vibe. You half-expect a lighthouse keeper to stroll in and order waffles. Between the chrome décor, cozy booths, and the smell of sizzling bacon (somewhere, someone’s order was probably right), you can’t help but feel at home.

So despite the culinary missteps and mysteriously disappearing condiments, I’d absolutely eat here again. Why? Because mistakes happen, but kindness and atmosphere are harder to cook up. Mystic Diner is perfectly imperfect — just like any good...

I am writing to express my extreme dissatisfaction with the experience I had at this establishment, My recent visit left me profoundly disappointed due to several concerning issues, which I feel compelled to address.

Upon arrival, I couldn’t help but notice the lack of attention from the staff towards the customers, despite the presence of multiple empty tables. Furthermore, the prolonged delay in receiving my food was highly inconvenient, and upon finally being served, I was disappointed as my whole plate was cold to the touch. Despite bringing this matter to the attention of the staff, the only resolution offered was to simply microwave the dish, which is unacceptable given the standards of a reputable dining establishment.

Adding to my disappointment was the absence of basic amenities such as tissues and water. These oversights significantly detracted from the overall dining experience and left a lasting negative impression.

Most alarmingly, the unsanitary conditions extended to the utensils and cups provided, further compromising the integrity of the meal and raising serious concerns regarding hygiene and food safety practices at your establishment.

As a patron who has previously enjoyed positive experiences in Mystic, I had expected nothing short of excellence from this place. Regrettably, my recent encounter has tarnished my perception of your establishment and left me with a...