Sbarro — Restaurant in Strongsville

Service is what you would espect for mall food court but the food was disgusting. Pizza was cold and chewy, the stromboni was all crust with almost zero filling and tasted like it was not heated, 2.99 for a drink that was supposed to be included in the meal which was a full cup of ice and maybe 4 oz of pop. It was a complete waste of money for garbage food. We went to a tavern in Brunswick the next day and had two 12oz striploins with two sides and 2 kids meals for the same cost as Sbrarro. Never...

How does the manager tell his customers he refuses to serve them because they close in 20 minutes I wanted to order a whole pie and the manager was being unreasonable and lazy if the store close at 7 you serve everyone until 7 you don’t stop serving 20 minutes early and you wonder why companies are closing up and going out of business I think business and leadership forgot the reason they are here it is for the customers we can take our money anywhere we chose to eat at your location we don’t...

Saturday 2/18/22, I tried to order 2 simple plain pizza’s at 6:15pm. I was told by an employee that they were not taking new orders because they close at 7pm. I thought this was poor customer service to not take a new order 45 minutes prior to closing. It wasn’t like I was asking to order 10 minutes before close. So a sale was lost to them. We left disappointed and don’t plan on giving out business...