Pepperoni's Pizza - First Colony — Restaurant in Sugar Land

Pepperoni's slings some of the best pies in Houston. Their ingredients are always fresh; never frozen. The sauce and crust always taste homemade. Consistency can vary at times, and their service has been questionable as of late, but nothing will stop me from ordering their perfectly greasy, hand-tossed pizzas... with what else other than pepperoni to top it all off.

When I'm not feeling cheesy enough for a pizza, I opt for a turkey sub. Something about the utter simplicity of soft, lightly toasted sub bread surrounding sliced roasted turkey, globs of mayo, and shredded lettuce (you know... to keep it healthy), tastes just like my childhood... but not in a creepy way.

Everything about their food screams 5-stars to me. Unfortunately, they have been dropping the ball lately in the service department. I order from Pepperoni's about once a week (don't judge me...). In the past few months they have gotten my order wrong numerous times. We once received a pizza so sauced up that it was soggy all over the bottom and completely unmanageable. When we complained, they sent us a slightly burnt pizza with almost no sauce. This most recent time, I ordered half pepperoni, half cheese. I received a pizza covered in pepperoni and had to pull the pepperonis off half the pizza for my daughter. Also, I received an e-mail coupon to redeem free pizza rolls for signing up on their website. I spoke with the manager about getting mozzarella sticks instead ($2 less than pizza rolls), and he obliged. When I called back to confirm my order, the woman who answered said I could not present the coupon on my phone and would have to present a printed copy. Seriously? In this day and age where only 1/4 of consumers have a home office?

Anyway, 9 times out of 10 you will receive the most delicious no frills pizza that you can find in Sugar Land. In fact, they land on my top 5 list of best pizzas in Houston. Despite their kinks, I will continue to order once a week because they are so damn good... and because I obviously have a goal to be morbidly obese by the...

I got hungry and cranky while on the road and needed to kill time before my next appointment so I stopped here. I've always seen it but never went in. I was greeted with a welcome some upon arrival by the Owner Hani. There was some remodeling stuff in the corner , but I didn't mind. Honestly I didn't even notice it beyond the initial glance. I got a small meat lovers and garlic bread with bottled drinks. He brought my food out to me, the garlic bread was freshly made, some areas still had butter that was melting 🫠 I love it. My pizza was pretty great! I usually have dominoes , pizza hut but I felt this pizza was better. It felt fresh? I don't know how to explain it. Remember that scene in A Goofy Movie where they're eating pizza and it's so cheesy and stringy? Yeah. My pizza was just like that. I definitely want to come back here when I'm in...

This is the worst service I've ever received at a Pepperoni's...I am a lover of Pepperoni's, but will never ever visit this location again. I ordered a pizza for delivery, when the driver arrived she could not find my apt so, I had to walk out to get my own pizza. Upon opening my pizza box I noticed that my ENTIRE pizza was jumbled and melted together( see picture) . I called the store to make them aware of the situation; they offered to get a new pizza out to me in 15-20 minutes....I waited 45 minutes. I was completely livid at this point and tired of waiting so I decided to personally go to the location. They were able to make me a new pizza and refund my money. However, upon returning home, I noticed that the driver had delivered my replacement pizza and I knew this because she left it sitting outside on my doorstep, REALLY!!!! Worst...