Counter-serve chain serving up a menu of specialty or custom pizzas for takeout or delivery.
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Ordered deluxe pizza with NO MUSHROOMS. Order confirmation states NO MUSHROOMS. Pizza arrived with MUSHROOMS!!! Tried to submit feedback, but there was no space to make comments (like got mushrooms, when ordered NO MUSHROOMS). At the bottom of each page of the "feedback" there is a button labeled "submit". You could not be sure if you would be taken to another page to make a comment (like NO MUSHROOMS). At the end, the "review" was "submitted", but did not contain the information I wanted to submit. Please change the feedback to include comments (positive or negative). And, if there is a button labeled submit, people will think their review/feedback is over is they click the SUBMIT button. If you only ask questions designed to get a positive response for your website, you are not really gathering true feedback. Have looked for a way to comment to the store involved. Not way to contact them, other than submitting feedback which has already proven to be a poor method of submitting ACTUAL feedback about an individual order. I DO LOVE Marco's pizza. But would like to tell them that this order was NOT UP TO PAR! There is no link to...
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I purchase 2 pizzas a month and spend around 30 dollars of my disposable income on Marcos until today. I requested a few parmesan cheese packets to sprinkle on my pie and found out they are charging me for condiments. What next... cash for salt, pepper and napkins. No more!! There are about 15 crumbs in one of those packets. I will take my hard earned dollars elsewhere. Ive faithfully been a regular customer here for years and a lifetime resident of Sylvania however l will find me a new pizza place that doesn't charge for normal condiments....
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We are always pleased by Marco's on Monroe St. in Downtown Sylvania. We have eaten takeout from this location for nearly 30 years and have never been disappointed. Local owner Gino, has carried on the traditions set by founder Pat Giammarco. Gino's regular presence demonstrates his commitment to customers and quality. His staff is equally engaged.
As always, our pizza was hot and fresh. The toppings were plentiful. Thanks Marco's Sylvania for being a...
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