Elevenses Co — Restaurant in Tampa

Unfortunately this business takes no accountability or responsibility for their continuous lack of service. They’re a small bakery that provides various themed menu items and on the surface level looks to be a pretty nice place with extravagant theming that attracts a large group across multiple fan bases. Last fall they had a Gilmore Girls event which was posted on TikTok by someone not affiliated with the bakery. This video went viral which led to high traffic for Elevenses. My friends and I drove to Tampa knowing some of their items would be sold out but with the hope of getting anything Gilmore Girls themed at such a cool place that was close enough to us. We got there and as expected there was a long line, which is not the issue. We waited and waited with little movement in the line. We checked their social media and no updates were being posted. No one was informing the line of anything going on inside. We had to stop people who had already come out of the bakery to ask them what was still available. To give the benefit of the doubt, it was extremely busy. To be perfectly honest, everyone in line around us was annoyed because no one took 30 seconds to say anything except the owner’s boyfriend who whispered something to the very front of the line. Mind you, this wasn’t their first day of this event. They were aware of the crowd they drew. At the time, the staffing issue could be forgiven. However, currently they are holding another Gilmore Girls event which is actually surprising considering when I emailed them to let them know that we left the line amongst many others and offered constructive criticism since we were so disappointed and wanted to see a small business thrive when they have such good ideas, they mentioned considering never doing the event again since so many people were left unhappy. They’ve already posted that they don’t have good staffing for this, that they don’t know how long the lines will be, and that they don’t know what they’ll have in stock. Here’s the thing: they DO know how long the line will be. They do know what the crowd will be like and they will once again leave people in the dust with no communication and then be praised on social media by the small percentage of people who will actually get to try their goods. They also are deleting negative comments on their posts and only liking comments that defend them rather than having honest communication with people who attempted to be customers of theirs. They consistently use the excuse of being a small business which would be fair if they didn’t already do this event at least two times before, one of those times going in with a viral TikTok that caused them major traction. No one is forcing them to do this event, no one is expecting anything more than what they’ve posted about this event, and yet they crumble at the sight of any criticism towards their insanely inefficient business. The problem was never the long line or shortage of goods, it was the fact that there was no actual accountability and instead cowardly responses about how they’re just a small business and that they weren’t planning on doing another Gilmore Girls event if it would just make people upset. I look forward to the same response to this review as they give everyone else who gives them negative feedback, that they’re a small sleepy neighborhood bakery with very little staff who didn’t expect their event to be viral; that their communication is fine because they posted a 10 slide post on Instagram and a couple of stories reiterating that. Being a small business owner doesn’t make you a good person or that you should be forgiven for your immaturity, your disconnection to people who want to support you, or your weird, constant need to get upset when any video in regards to your bakery goes viral because you can’t handle...

Elevenses is 45 minutes away from my house and quite expensive but because I love supporting small businesses I wanted to give it a shot. I paid 6.50 per cosmic brownie (I pre-ordered two 5 hours before I wanted them) only to be given a completely different type of brownie(that they didn't tell me the name to). I realized I didn't have my correct order and went to ask futher questions and was just told we don't have cosmic brownies which I think is false advertising because I wouldn't have ordered and drove all that way for whatever brownie they did give me. Whether they just ran out and gave me what they had on hand or whether they don't have cosmic brownies at all is still false advertising especially since no one told me and I found out myself. I ordered these special as a childhood nostalgia treat for my husband's birthday whatever brownie I was given will not have the same effect. Maybe they were just trying to sell what they had in stock so things don't ho to waste and I admire that but I did place an online order specifically for those items.

Update: The owner reached out and they were able help resolve everything by making sure we got some out of the next batch made. And the cosmic brownies are amazing; my husband absolutely loves them! They are the perfect nostalgia treat for sure!! The pavlova is honestly one of the best things I've ever had. Each time I go I usually get whatever pavlova favor they have that week and it never disappoints! My mom's favorite was the Key Lime pie but mine has to be the Mango rice pudding they...

I saw this on tik tok and was said it was a LoTR themed Cafe, it is not that-there are themed treats, the lemas bread macaroon I'd recommend if you like citrus like I do-however the decorations are beautiful in a pastel color scheme, cute and homey. My fiancee and I came here on a date and got the orange blossom latte, banana latte, both being seasonal specials, "black" coffee macaroon, lemas bread macaroon, stuffed chocolate chip cookie, coffee cake and cortardo. The black coffee macaroon was very coffee forward which my fiancee liked, the cookie was stuffed with carmel and was decadent and the coffee cake was cinnamony and all toghther was delicious. The coffee was very fruit forward which I don't like coffee so really enjoyed and with the cortardo they can do straight coffee just fine too but I like things you can't get just anywhere else, especially as this is an hour from my house-I wouldn't recommend a weekly trip at that distance but 1-2 times a month well worth it.

Service was great, the people were friendly and kind and little things like asking for a to go cup and they offered to put ice in it as we had the iced coffees, and asking if we wanted oat or whole milk-especially as I'm lactose intolerant and I've paid for it when I forgot to ask for milk substitutes. Overall really felt like a nice vibe!

The parking can be a struggle as its street parking but this place is 100% worth...