I don't normally write review and I usually love going to smoothie king but this location has the worst service from some teenage high school boy. I wanted one last smoothie before heading back to base in Germany and I ask this gentleman to remake a smoothie that was not satisfactory. He then tells me "that's how it's suppose to taste to a muscle head that only wants to taste protein". I don't care about the smoothie but as a customer don't insult me. Even after asking for other suggestions, he insisted I'd have to pay for another one. He ended up making me the same exact smoothie a 2nd time and sent me on my way. My wife and I go to the Valrico store multiple times a week when we're in town and I always order this exact smoothie and it always comes out tasting great. Not sure how their receipts differ but according to him that's what it should taste like. He was more than insulting as he argued with my wife over what should be done and his customer service skills or lack their of, need some work. I'll never return to this location and will ensure no one I know has the...
Ā Ā Ā Read moreI want to give a huge shoutout to Cameron at Smoothie King for his exceptional service during my recent phone order! From the start, Cameron was incredibly helpful, patient, and professional. He took the time to listen to my preferences, offered great suggestions, and made sure every detail of my order was spot on.
What truly impressed me was how seamless he made the processāI could tell he genuinely cared about ensuring my experience was perfect, even over the phone. When Door dash arrived to pick up my order, everything was ready to go, and it was exactly as I had hoped.
Cameron went above and beyond to provide top-notch customer service, and I canāt thank him enough. Smoothie King is fortunate to have someone so dedicated and attentive. Iāll definitely be ordering again and recommending this location to others. Amazing...
Ā Ā Ā Read moreIāve visited this location frequently, and Iāve never had an issues with service or my smoothies. However, today I ordered a small smoothie and thought it sounded like a little much. The costs of everything has gone up so I initially just paid (Apple Pay)and let it go. I did ask for my receipt and noticed that the woman behind the counter tipped herself. So I asked why did she do that, and she told me that she didnāt and that I must have did that myself. I never touched a screen since I did tap to pay..
I asked if I could speak to a manager- however she was one. So there was no solution, but just wanted others to be aware. Iām not against tipping, but we should definitely have a say in how much we too and to whom/what...
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