SECOND UPATE: I sent a message to the restaurant via FB messenger about her crazy remark that me quoting the law is a sign my dog is not a legitimate service dog. In all patheticness and weakness on her part she blocks me instead of doing what every other business professional should do which is offer an apology for making a mistake.
Here is U.S.C. Title 42 that says, “ii) a failure to make reasonable modifications in policies, practices, or procedures, when such modifications are necessary to afford such goods, services, facilities, privileges, advantages, or accommodations to individuals with disabilities, unless the entity can demonstrate that making such modifications would fundamentally alter the nature of such”
Giving us the half circle booth does NOT alter their fundamental business AND MANDATES THE BUSINESSES POLICIES MUST BE MODIFIED TO ACCOMMODATE THE DISABLED PERSON.
UPDATE:
See the owners response below. She calls me ignorant, but the only ignorance is that she thinks her policy of how she wants to seat people according to the number of the party Trump’s state and federal law for medical accommodations and in no way shape or form does it Trump the law.
She speaks of how people have brought in fake service dogs that bark. GUESS WHAT LADY-CFR’s apply to businesses and say you must do an individualized assessment of each service dog that comes in and cannot treat one person with a service dog based upon a prior experience of a different service dog. This is to protect the individual rights of each service dog handler/owner.
LASTLY-if you think quoting the law is a sign that someone service dog is not legitimate. You clearly need a psychiatric evaluation done. I know the law because it’s my career field. It’s the field that I work in on behalf of lawyers that employ me. So I know this area of the law extremely well. For you to say my service dog is not legitimate because I know the law simply tells me that you feel like I’m a threat to you because if you don’t follow the law I can easily come after your restaurant and file a complaint with the county and a state against your business, so your only recourse of defense to not feel weak is to try to say my service is not legitimate and that would only make you look like a total fool because I have paperwork from the county health department that says she has been licensed as a service dog through the county. SOOOO keep talking your foolishness about how my dog is not legitimate. It will only embarrass you further.
PS-I actually did get what I asked for because the person who answered the phone understood that state and federal law comes before any seating policy that you may desire to have. But I put this up so that other dog owners who have real service dogs like myself and paid thousands of dollars for their service dog are aware of the mentality at your business so that they can avoid it if they don’t feel like dealing with it.
Your cushioned booth in the back room are not as cushioned as the half circle booth upfront and it benefits me with how they are curved so that when I have episodes of vertigo, my husband is right next to me and I can easily lean against him and he is right there And the curve also holds me upright better than a straight wall cushion like in your back room.
ORIGINAL REVIEW:
I’m giving a 3 star despite how much I love this place because they have become ignorant with the law. Jake’s thinks they can FORCE PEOPLE WITH SERVICE DOGS TO SIT IN THE BACK!!
Federal ADA law says you CANNOT treat a disabled customer different or do differential treatment in the essence of quality due to disabilities. THIS MEANS when I come in with my service dog you CANNOT shove me in the back room!
If I want to sit at the half circle booth up front because it helps my back pain (most comfortable cushion) and works to keep my service dog tucked out of the way then you must accommodate because my response for sitting in those 4 booths is disability related.
Time to change your policy to comply with state and...
Read moreJake’s Steakhouse in Tehachapi, California, delivers an impressive dining experience, blending friendly service with a diverse and satisfying menu. Highly recommended to make a reservation or you may not get in that night. We seen many people turned away, who showed up without a reservation. Moving on, from the moment we arrived, the bar and wait staff set the tone for the evening with their warm, accommodating demeanor. The bartenders attentiveness and hospitality made us feel welcome and well-cared-for throughout the visit.
The menu at Jake’s is a standout, offering a wide variety of options that cater to different tastes. We opted for the pasta and the prime rib, both of which exceeded expectations. The pasta was perfectly cooked, with a flavorful sauce that struck a balance between richness and freshness. The prime rib, a hallmark of any good steakhouse, was tender, juicy, and seasoned to perfection, showcasing Jake’s commitment to quality and taste. Each bite was a testament to the skill and care put into their dishes.
Though we were too full to sample the desserts in house. (However, our friendly neighbors allowed us to take pictures of both the chocolate lava cake, and the mini Keylime cheesecake .)the menu was undeniably tempting. The chocolate lava cake with vanilla ice cream particularly caught our eye, and it seemed to be a house-made specialty. Its presentation at neighboring tables only added to its allure, hinting at a decadent, indulgent finale for those with room to spare. This is why we got one of each to go and ate it soon as we got home, and we tore through that thing. Unfortunately, it was a mini.
Jake’s Steakhouse is more than just a meal; it’s an experience marked by excellent food and exceptional service. Whether you’re stopping by for a casual night out or a special occasion, Jake’s offers an inviting atmosphere and a menu that promises something delicious for everyone. It’s a gem in Tehachapi that’s well worth a visit, especially for fans of hearty meals and friendly vibes. We’ll definitely be back to explore more of their offerings, and perhaps save room for the other irresistible...
Read moreI have had a good steaks at Jake's in the past. Probably from the reviews probably not any more. I had the beer battered tavern cod instead of a steak, maybe previously frozen?. I think Jake's need to send some folks to England, Scotland or Ireland pubs and taste what a good fish and chips taste like. My fish was greasy and batter very thin. Reminded me of frozen store bought fish sticks . I got a baked potato instead of French fries. The baked potato was luke warm so the butter did not melt well. My wife got the mahi mahi which was overcooked. It also had a very sweet sauce on top of the fish which over powered the fish. The earthquake zinfandel was good. The service could be improved, having to ask again for the wine because the waitress forgot I guess. We had to also asked again for a straw for the soda. The bread which is $5 extra, it does not come with the meal, was good. For over a $100 dollars with tip I expect a lot more. I know it's a steak house but the basic ability to cook some fish should not be a problem. I will not return for a steak either. If you want fish save your money and get a filet of fish sandwich at McDonald's. You will save a lot. You have to love when the restaurant attacks you because of poor quality rather than trying to improve. Zero stars. Maybe stick with bread and wine. Neither of which they make. lol. Look at Jake's negative speaks for itself. Leave a review that is not 5 stars and be called rude, jackass, liar, jerk among others, the owner likes to attack reviewers and it is...
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