Del Taco — Restaurant in Temecula

Is This Del Taco going out of business??? I was all excited to get my #1 Del taco combo as I normally would. I love their tomatos and believe it or not I actually picked Del taco over Taco Bell because they usually give me more tomatoes at Del taco . But when I had ordered from the highway 79 in Temecula…. I opened up my tacos and saw 2 small diced tomatoes….. I was really disappointed but not upset. So I went back inside the store and showed them and they apologized and gave me more tomatoes, so I thought….. when I had finally got home and opened my bag … I noticed there was only 6 tomatoes in the small side can that was suppose to be the “ our apologies “ side on us . I would have gladly paid for a normal side of tomato’s if I had known it would be the exact same thing .

So I went back AGAIN!!! And this time the same guy was super sweet and polite and understanding but he told me that the manager was forcing them to only serve 6 diced tomatoes or less on each taco . I was very confused and so I just had them give me a refund. I always loved Del Taco for how generous they were with their tomatoes but I guess they really are being a cheap skate now . They need to only serve so little… hardly anything?? That’s false advertising. The picture even shows way more tomatoes. I feel like the store needs to do something about this before they get more disappointed customers. I will not be coming back for this very reason. The employee I spoke with was nice . The manager obviously is not doing a good job with customer...

Ordered Polo Asada Bowl and it came about 3/4 full, the Del Taco on Ynez Rd. in the same city packs the thing full to the top. For a bowl of rice, black beans and a bit of chicken (and no avocado, cant stand the stuff) you would figure for 5 bucks you would get your moneys worth. The only plus for this place is that it's open when I leave for work where the better shop isn't. I think I will start going the night before to get my food at the other place. Part 2, After contacting the main office of Del Taco via email review line, I received a call from this Del Taco, the manager was very polite and she apologized for my bad experience, she got all the information as to the shift I experienced this with and asked me to come by and they would fill my order again free of charge. I talked to the shift supervisor and he was friendly and very helpful, I was given my food and they said they would address the issue. I am grateful for the quick response to this issue and will try this Del Taco again in the future. I can't change the star rating but from this corrective experience I would bump it up to 3 stars. This will probably change if my experience with this restaurant continues to improve. Thanks for the help in bringing this to a quick solution. I can't fault the whole place just because of one employee so I will see...

This might be the worst interaction I’ve had at a restaurant before. I place a pick up order on door dash, I go through the drive through, cause if I wanted to park, I’d just go inside, but I’m asked to park anyway. I was left waiting for almost an hour, with my food getting cold. After calling the store, the manager allowed my hour old soggy tacos to leave his store, and be run out to my car. The blonde girl who ran my food out did a great job, assuming she wasn’t the Manager, if she was the manager, she needs to be replaced immediately. The restaurant wasn’t busy, I know cause I sat in front of the store for almost an hour. The remake food took less than 4 minutes to get out to me, which makes me question the need to park in the first place. I was offered a beverage for my time, I took an ice water. Is a beverage worth an hour of my time? Why was there not a manager apologizing to me? This is how you guys treat your customers? When I’m able to treat myself, I do so at your store, if a cup of soda is worth an hour of your customers time, then I’m going to have to treat myself at other...