Denny's — Restaurant in Temecula

08/08/2025

I’ve been to this Denny’s location multiple times, and each time they’ve deliberately not provided the value menu unless I specifically asked for it. Most customers don’t even know it exists—and that’s exactly what they’re counting on. It’s a shady tactic to get people to order off the regular menu, which has drastically higher prices.

I even spoke with another customer who told me he had no idea there was a value menu until after he had already paid. He wasn’t happy, and I don’t blame him.

Denny’s has always been known as a value-friendly diner, but this location seems to have forgotten that. It feels like they’re taking advantage of customers, and that’s just bad business. If you eat here, make sure you ask for the value menu—because they sure won’t offer it on their own.

UPDATE 08/28/2025

I came back recently hoping things would be better, but unfortunately the same thing happened again. I sat down, got the regular menu only, and when I ordered the Value Slam, the waitress gave me a strange look like, how did you even know about that? It just reinforces that they’re deliberately hiding the value menu from customers.

To make matters worse, I ordered a water when she first came by, and it never showed up. Halfway through my meal, I had to ask again, and it still took a few minutes. The food itself was fine, but the service was not. Honestly, it felt like she was irritated I ordered from the value menu, which makes no sense—it’s literally part of their job to serve what’s on the menu.

At this point, I don’t think I’ll be coming back. This feels like a consistent bait-and-switch tactic paired with poor service, and it’s really disappointing. Customers deserve honesty and decent treatment, not games over which menu they get to see.

UPDATE 09/28/2025

After my last update, the owner actually responded here on Google and apologized, saying my feedback was important. But strangely, that response was deleted soon after. It really feels like they’re trying to manage appearances by hiding or removing negative feedback instead of addressing the actual issues.

At this point, between the shady menu practices, poor service, and now what looks like damage control on reviews, I just don’t feel like this location is trustworthy. I’ve given them multiple chances, and nothing...

Our late nights on travels often lead us to hunting for something to eat. The other options were closing soon and we do not like to go to restaurants that are closing w/in an hour as we feel that is just rude. Well, thus Dennys was within 15mins of our hotel. Now we have ate at other Danny's in the past and this is the 1st one I have given less than 4 or 5 stars for. The pros 1st. Location shortly outside of the Old Temecula village with a gas station literally next door. Standard 24 hour & usual menu. At the time, 23:52 there was no real wait as there were only about 2 or 3 groups in the entire establishment. The 1st lady who went to take our order, we unfortunately was not quite ready. After 1 more pass, Kristin popped up to assist us when we were fi ally ready. To shorten this story, we placed our order, received our order, thought everything was good. Got back to the hotel to find out they did not include my youngest daughter's fruit bowl and they did not get my own ultimate omelet order correct. I heard my wife say no pork, it had pork, we asked for jalapeños, no jalapeños, with a pinch of cheese. Did not eat even a bite, return to get a refund for my individual order and get our daughter her fruit bowl. Upon returning was told only a manager can refund anything and yes, no manager on duty. I was then told that the manager will give me a call the next day to do the refund. No such call. So I called. 4 times, no answer. Called again today...no call. The question some may ask, did they offer to remake? Yes, Kristin did, however, once you mess up my food, why would I trust you to remake? I've had a lot of friends in the food service industry and all have said the same thing, never have them remake. I do not yell, ever, I do not curse or am rude toward anyone, just not my nature. Simply wanted a refund of the specific order, not the entire near $100 order. No call, no answer. This is my experience at this location, so be mindful. Every place can/could have issues. It's how you resolve those issues that makes the...

It took some time to get our order taken. The waitress on our side was pretty old and slow and looked like she was really struggling; she was definitely not up for the job and the customers suffered for it. The manager finally came around and took our order saying something about forgetting this side of the restaurant. After the manager took our order we didn’t receive any service, no one came around to ask how we were doing or give us refills etc. We waited a pretty long time for our food and when it finally showed up it was cold and had to be sent back and be re-made. The waitress that brought the food said she happened to notice it sitting there (forgotten) and brought it out. The older waitress working our side pretty much ignored us and just served one table the whole time. Aside from being annoyed, I did feel bad for her. The manager finally came by and asked about getting us refills and explained how she was short staffed because she wasn’t given enough people and the register broke and something was always breaking etc., etc. She didn’t seem genuinely sorry, she just complained and gave us reasons why we had such crappy service and a lousy experience. When we checked out she didn’t offer any kind of compensation for our trouble. Denny’s has definitely gone downhill and it just keeps...