Chipotle Mexican Grill — Restaurant in Tempe

This place sucks! I was ordered at home using the application and after I get there, the first staff with blonde hair saying my order was picked up by someone else I said how is that possible I just ordered ten minutes ago 😅 then she went for a glasses and lots of tattoos women, I bet she is mangager I have been waiting a lot time and asking the reason, she just responded me with I'm not IT... then keep asking me is that order for myself after I showed her multiple times of my order and my cellphone! I'm not familiar with counter orders is there a problem?! This guy was ridiculous and rude😅 I paid $20 for this kind of service and those poor little piece of meat???She scooped some meat but only put a tiny amount in my Chipotle bowl and then put the rest back LMAO. I’m not coming to this place again. This is ridiculous. And chipotle you better ask your IT department finding why this new place doesn't showing orders in the counter after the customer ordered online with your own application 😅😅😅 and you better train your employees to be polite, after all these unpleasant experiences not even a...

I just tried to order Chipotle bowl and scanner wouldn't work and wanted to double charge me for protein. I'm loyal Customer and have points to use. The cashier wanted to charge because there scanner doesn't work. This is worst customer service! Never shared scanner wasn't working until you paid for your food and then want to double charge you. Clearing staff and management have no clue what they are doing at all Do not come to this location as the staff have no idea what they are doing....

Completely disappointed. I really thought this chipotle was going to be on top of their game specially on their first day. They forgot to add the salsas and the sour cream sides to my order. Imagine how bland the food tasted when i arrived at home without the salsa and sour cream. This is the reason why they should train employees better man. Do...